BB Home Improvements

Customer reviews

• Repointing ridge tiles and repairing damage to chimney

  3.75Verified Review

  My roof was left a mess with cement marks leaving streaks down my red tiles. After pointing each tile the tiles were not wiped smoothed and left clean. There was rubble in my guttering and left all over my drive and in my back garden. My black guttering has white cement powder streaks left on the outside, which I am unable to reach to wipe clean. A hole was left which I held back payment until it was sorted. I told them about the mess of the tiles but they weren't interested. Suggested I ask my window cleaner if he could wipe over my guttering. All my neighbours thought it was shoddy work.

  Location: NR28
  May 2024

• Roof repairs

  4.5Verified Review

  Ben initially visited to view a problem with a damp wall and quote to remedy. Initial quote was to remove all tiles, batons and felt and then replace, keeping existing tiles. Once felt was removed this "problem" grew to involve repairs to trusses and a substantial increase in cost. At all points I had asked to keep the tiles, but, without approval, they were replaced with new, apparently because the old were mostly broken. No proof was provided of this. More cost. Not only was the garden left untidy, but someone left evidence behind the extension that they'd been caught short. Not pleasant!

  Location: PE31
  March 2024

• Quality service

  9.5Verified Review

  Ben and his team provide an excellent service: dependable, affordable, polite and great quality. Highly recommended.

  Location: CB2
  March 2024

• New roof insulation

  10

  Amazing hard working crew that makes sure that work was done to perfection, highly recommend! Ben is really understanding and take care of you. Couldn’t of gone to a better person.

  Location: CB2
  March 2024

• Resin driveway and patio

  10Verified Review

  BB Home Improvements transformed our space with a stunning resin driveway and patio. Exceptional craftsmanship, truly impressed! Would highly recommend.

  Location: CB5
  February 2024

• Roof installation

  10Verified Review

  BB Home Improvements, led by Ben, installed my new roof impeccably. Ben's team was efficient, professional, and meticulous. I highly recommend them for top-notch service!

  Location: CB1
  February 2024