GRAPHITE PLUMBING

Customer reviews

• New bathroom floor & toilet

  9.5Verified Review

  They did the work as requested, abeit a bit expensive but they did the job well.

  Location: BN23
  May 2024

• ensuite fitting

  2Verified Review

  Graphite fitted my master bedroom ensuite in February 2023, installing a basic Combi Vanity Unit Set and an uncomfortable toilet. However, Graphite used the wrong basin waste; it should have been slotted. As a result, the basin leaked on March 27, 2024. We had to hire another plumbing company to replace the basin waste. Photo and video evidence are available. I expect Graphite to address these issues and take responsibility for the poor installation.

  Location: BN25
  May 2024

• Bathroom fitting

  2Verified Review

  Graphite fitted my family bathroom in February 2023, installing a Ionic Essence shower. When we first used it on May 20, 2023, the shower area flooded due to an improperly installed waste pipe and a poorly laid floor. We had to cut the downstairs ceiling and hire another plumber to re-pipe on May 31, 2023. The shower screen was uneven, the door couldn't close fully, water leaked from the screen, and the connection between the screens was not straight. The workmanship was disappointing and caused significant inconvenience and extra costs. Photo & video evidence are available.

  Location: BN25
  May 2024

• Electric boiler tripping

  10Verified Review

  From the moment The gentleman came through my door he was courteous and polite taking his shoes off. Everything was explained and very easy to understand . I wouldn’t hesitate recommending graphite plumbing

  Location: BN27
  April 2024

• New tap fitting in bathroom

  4.5Verified Review

  The tap had a worn part and had to be replaced, so the plumber went to buy a new tap. He did not manage to reseal the waste (an expensive chrome one) so then had to go out again to get another (white plastic) one. All this took time and was expensive. I had to ask for the original fittings back and only got the waste. Most disappointing was the big deal he made about my previous plumber putting the hot and cold the wrong way round. He said he had put it right and after he left my daughter noticed that he had put them the wrong way - and the H and C on the tap (standard ) clearly showed that.

  Location: BN7
  April 2024

• Fitting a corner sink

  8Verified Review

  Job completed well and to a good standard.

  Location: TN39
  April 2024