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Pinpoint Trace and Access Limited

Walsall
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Services and skills

  • Plumber

    1 skill

    Water Leak Detection

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Customer reviews

Overall ratingin last 12 months

9.77Write a review
  • Workmanship9.68 out of 10
  • Tidiness9.68 out of 10
  • Reliability9.75 out of 10
  • Courtesy9.96 out of 10
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187 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Leak from bathroom into kitchen

    9

    Very pleasant young men, found the leak quickly bathroomis now to be paneled Didn't need anything from trace and access apart from leak detection

    Location: B21
  • Leak detection

    10Verified Review

    I had been informed by the water company that I had a leak and was loosing a lot of water. I contacted pin point who came out and detected the leak very quickly and then arranged for a date to carry out the work. They were extremely courtease, professional and the work they carried out was having part of my driveway dug up as leak was quite bad. They put everything back as though nothing had been touched cleaned up everywhere and made the experience so stress free. I would highly recommend this company and well deserve the 5 stars.

    Location: B34
  • Water leak detection + pipe repair

    10Verified Review

    I chose this company over others due to the excellent customer service provided by Narinder on my first enquiry. She seemed very caring and genuine and was super helpful on the phone. On the day Robert was very polite, professional and knowledgeable. He quickly identified the problem and carried out a small repair. He was assisted by an apprentice (Dillon I think) who was very helpful. As we were so impressed with the friendliness and efficiency of this company are now working with them to pursue the additional works needed associated with our insurance claim.

    Location: LE2
  • Tracing and fixing a leak

    10Verified Review

    Really good service and tidied up well afterwards. Would recommend.

    Location: B14
  • Identification of water leek.

    9.25Verified Review

    Problematic leek on a shared water pipe supply of four victorian terraced cottages, due to a section 37 notice from Severn Trent. After no leek was identified underground, a re-route of new plastic pipework was installed of the properties to replace the aging original pipework and external areas made good.

    Location: TF2
  • Highly recommend this company

    10Verified Review

    Used Checkatrade to find a company to help us find a water leak. Steve, the owner, was in touch immediately & we found all communication with the company excellent. 2 teams came out to sort our leak - 1 to locate it and the other to fix it. A very stressful time but all of the guys helped to put our minds at rest, were friendly, professional and skilled. We've had a small issue with some tarmac not setting but that's more to do with a bad batch. Impressed that Steve came out straight away to look at it so that the matter can be rectified. A great company & comes highly recommended. EXCELLENT!

    Location: ST6

Company profile

  • OwnerMr Stephen Rushton
  • Member Since2022
  • Public Liability InsuranceSelf-Certified
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 313376911
  • Company typeLtd Company

Company info

Pinpoint are a reliable, friendly, family run business. Our established business has been providing a water leak detection service and project management service for over 20 years. 


Our highly trained technicians along with our industry specialist equipment, can identify and locate the source of water leaks that plumbers are unable to find. Our technicians are experienced in locating hidden leak sources i.e.. leaks in cavity walls, under concrete floors, below floorboards, on underground water supply pipes or other invisible/hard to reach locations. Our technicians are booked for one complete day for each leak investigation and prices start from £495.00 upwards.


Our service is not for clients with a minor property leak, dripping taps, leaks under sinks or even visible leaks! Our service is aimed at leaks on Central Heating pipes located in concrete floors or water coming through ceilings/floors from unknown sources etc.


Our aim is to identify the source of the leak, quickly and efficiently, with minimum disruption to the occupier or limited access/invasive work.


We are specialists in the insurance term known as "Trace and Access". We use the latest water leak detection technology to quickly pinpoint the source of a water leak at your home or business. Trace and access is a lot more than just water leak detection. Our certified technicians will not only identify the leak but can also carry out repairs and offer possible solutions to property defects or re-routing options. Our business also works in association with the British damage management association (dealing with damage from water leaks, floor and fire). Our expertise will allow us to estimate and quantify not only the visible property damage, but also the underlining damage caused to both the building structure, and contents following an incident.

Our fast response service means we often attend within 48 hours of call out (subject to availability). Once a water leak has been identified the repair access is created.


Following completion of works, a photographic report evidencing the causation of an "escape of water" will be produced. This document will form the basis for any impending insurance claim.

Pinpoint can prepare all the necessary documentation required, by your insurance company. Pinpoint have been working with insurance companies Nationwide for more than 20 years, we understand the protocol insurance companies expect when making a claim. Our dedicated staff can assist in completing all the daunting paperwork required on a claim. Having the know how and taking the time to assist policy holders can take away the stress and burden from the homeowner. Our company will liaise with the home owner to action a plan and schedule of works to suit them in completing not only the damage that is evident to the naked eye, but all the works required to reinstate the property back to its original pre-loss condition. 

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