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Remote It Rescue Ltd

HIGH WYCOMBE

Services and skills

  • IT and Consultancy

    14 skills

    B2B IT Support

    Computer Maintenance

    Computer Repair

    Computer Sales

    Computer Training / Consultancy

    Cyber Security Training

    Data Recovery / Back up

    Emergency IT and Consultancy Service

    Hardware Consultants / Technicians

    IT Project Management

    Laptop Repairs

    PC Repairs

    Printing

    Software Testing

  • Services

    3 services

    • Domestic Work
    • Commercial Work
    • Cards Accepted

Albums

Customer reviews

Overall ratingin last 12 months

10Write a review
  • Workmanship10 out of 10
  • Tidiness10 out of 10
  • Reliability10 out of 10
  • Courtesy10 out of 10
Write a review

8 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Checked out my ipad

    10Verified Review

    Took my iPad Kyle cus it had a few issues, quick and good communication, told me the issues and gave me advice and the best options for me, rather then just do a few hundred pounds worth of work just to get the money. Would definitely recommend and I will be using for anything else in the future. Thank you Kyle

    Location: HP13
  • Setting up a printer

    10Verified Review

    They picked a printer/scanner which does exactly what I asked for. Set it up efficiently. A good and friendly service. Would heartily recommend them.

    Location: SL8
  • My emails were frozen and had not updated for days.

    10Verified Review

    Kyle responded to my contact quickly and worked patiently at the problem, explaining as he went. The problem turned out to be with my ISP but Kyle helped me create a workaround which will better protect me in future. I'd definitely recommend him.

    Location: KT6
  • Correct loss of sound and difficulty with on-line grocery account

    10Verified Review

    Kyle rang promptly at the appointed time and fixed the problem very quickly. He is a charming man and he explained things very clearly. I would certainly use him again and thoroughly recommend him.

    Location: HP1
  • Fix my PC that was not connecting to Yahoo in Nov 2022

    10Verified Review

    Ive put an approximate date. But I am so pleased and delighted that the problem was resolved immediately and I am able to send emails effectively

    Location: HP13
  • To set up team viewer for remote working

    10

    Kyle was very helpful I am not very good with technology and he was very patient and understanding and explained everything to ne

    Location: IG6

Company profile

  • OwnerKyle Allard
  • Member Since2022
  • Public Liability InsuranceSelf-Certified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATNo
  • Company typeLtd Company

Company info

Local Support Any Technology Problem

We are available for home, workplace or farm visits and ready to help you with your technology problem!

 

Our Guarantee 

We promise to take full ownership of your technical problem and rescue you! We are so confident that you will be delighted with our service that we offer a “no fix no fee” policy where we guarantee to resolve your problem! 

 

Technical Fix Success Rate

95% of all technical issues logged with us are fixed in just one session.

 

Reviews & Examples of What We do

For an example on what we do please check out our Checkatrade gallery. Each client had their own set of technical challenges which we helped them to overcome. We actively encourage our clients to honestly review our services via Google Business and Checkatrade to spread the word!

 

Charges 

Prior to rescuing you we will discuss your technical challenge and agree a price to resolve. Once you have been rescued we then bill you for the solution. 

 

How does it work?  

You submit the contact form or call us.

We then discuss your requirements and book an appointment around your availability.

 

Our Services 

 

Computers

Support for Windows & Apple | Troubleshooting | Cleanup | Servicing | Security | Backup | Startup | Upgrade | Recovery | Management  

 

Software 

Troubleshooting | Installation | Update | Consultancy | Cloud Software | Microsoft Office Support | Licensing Management | Office 365 | Microsoft Cloud 

 

Mobile Device 

Apple iPad and iPhone | Android Phone and Tablets | Installation | Recovery | Upgrade | Troubleshooting | Management  

 

Server 

System Management | Migration to Cloud | Installation | Backup and Recovery | Troubleshooting 

 

Communications and Security 

Firewall and Network Security | Switches | Wireless Networks | Troubleshooting | Installation 

 

Business Systems 

Data Management Systems | Business Email | Customer Management Systems | Staff Management Systems | Project Management Systems 

 

IT Consultancy 

Help and Advice | Planning | Asset Tracking | Asset Management | Licensing Management 

 

Printers and Scanning 

Troubleshooting | Maintenance | Setup | Management 

 

Online Accounts and Security 

Account Unlocking | Security Assessment | Hacker Recovery

 

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The Remote IT Rescue Story

Remote IT Rescue is the brainchild of its Founder Kyle Allard. 

 

In 1997 Kyle used his first computer and became obsessed with understanding its features. This obsession led to Kyle gaining his diploma in computing in 2010 and then him professionally supporting users with their IT issues. 

 

Over the next decade Kyle then went on to build the core foundations for Remote IT Rescue which focused on providing onsite and remote IT support for his local clients helping them to overcome their technical challenges by taking ownership and implementing efficient solutions. 

 

Outside of work Kyle enjoys cooking with his wife, travelling and training his dog!

Contact details

Accreditations and awards

CITY & GUILDS