Sustain Heating & Renewables Ltd

Customer reviews

• Air source heat pump installation

  10Verified Review

  Excellent company. Heat pumps, solar PV and solar thermal all installed professionally and competently. Very pleased that the heat loss survey was done prior to heat pump installation to ensure that the system will meet our heating needs.

  Location: BA12
  May 2024

• Serviced two air source heat pumps

  10Verified Review

  Arranged appointment quickly, everyone I spoke to was very friendly and helpful and the engineer was happy to answer all my questions as we’ve just moved to a new house with a different system than I’m used too. Would 100% recommend and will use again

  Location: BS4
  March 2024

• Solar power system upgrade

  9.75Verified Review

  Fabulous job, highly recommended. Everyone we dealt with at Sustain were welcoming and reassuring. They took time to go through everything we wanted and translated it into a bespoke system. A thorough and excellent job, including removing and disposing of the old system, meticulously preparation and installing new panels and batteries and all the electrical gubbins. The whole team were extremely professional and delightful to have around and they all clearly knew exactly what they were doing so were able to explain every step. Very happy with the new system and ongoing support.

  Location: LD8
  March 2024

• Solar PV and battery storage installation

  10Verified Review

  Sustain installed a 16 panel PV and battery storage system last month, and it is perfect. From initial sales visit though quote to installation (in 4 weeks, the largest delay was waiting for grid approval) the whole process was smooth and efficient. Particular shout out to installers Callum and Scott and electrician Lucasz who were professional, friendly and helpful, consulting us an all aspects of the layout etc. We have no hesitation in recommending this company.

  Location: TA24
  March 2024

• Heatpump Installation

  10Verified Review

  I recently had an upgrade of my heating system to an Air Source Heatpump. After much research I went with Sustain Heating and I am very glad I did. From the very outset I could tell that I was in safe hands and everything was explained clearly.The teams (plumbers,electricians) who came to do the work were a great bunch and left everything clean and tidy. The system has been in for just over 2 weeks now and I could't be more happy. A minor glitch at the outset was sorted out quickly and I know that if I should experience any problems or concerns that I can call Sustain for help.

  Location: BS39
  March 2024

• Follow up care to Solar PV System

  10Verified Review

  Following roofers disturbing our solar system through not having the relevant knowledge it shut down. As Sustain monitor the performance of their customer's systems Daniel rang us to find out what had happened. Once the situation was explained a prompt visit from an engineer was arranged. The system was soon up and running again. This system was originally installed by Sustain at the end of 2022. The installation was performed in a friendly and professional manner. It has run as expected with no problems until the issue with the roof work.

  Location: BS22
  January 2024