True Roof Direct LTD
Services and skills
Roofer
26 skills
Chimney Cowlings Installation
Chimneys Installation
Conservatory Roof Conversions
Dormer / Roof Windows
Dry Ridge Installation
Dry Verge Installation
Felt Roofing Installation
Felt Roofing Repair
Fibre Glass Roofing Installation
Flat Roofing Installation
Hot Melt Roofing Installation
Leadworks Installation
Moss Removal
Pitched Roofing Installation
Polycarbonate Roofing Installation
Ridged Tiles Installation
Roof Lights Installation
Roof Replacement
Roofing Repairs
Rubber Roofing Installation
Rubber Roofing Repair
Single Ply Membrane Roofs Installation
Slate Roof Installation
Slate Roofer Repair
Slate / Tiled Roofing Installation
Tiled Conservatory Roof Installation
Albums
Customer reviews
Overall ratingin last 12 months
9.71Write a review- Workmanship
9.97 out of 10 9.97 - Tidiness
9.50 out of 10 9.50 - Reliability
9.80 out of 10 9.80 - Courtesy
9.90 out of 10 9.90
51 Total Reviews
The reviews below represent customers' views and not the views of Checkatrade
Fitted a new roof
9.25Verified ReviewExcellent workmanship, helpful advice and courtesy. At the end of each day they tidied up, made sure there were no hazards left in the way.new roo
Location: NE32New Roof
10Verified ReviewFrom start to finish I have had excellent customer service and experience from True Roof.Job explained by rep, price agreed,office courtesy call explaining dates for skip,scaffold,roofers which all arrived on time only problem scaffolders did not protect conservatory, roofers sorted this. Special mention has to go to the brilliant team of roofers explained everything answered any questions anything I asked for they done they were brilliant they were excellent workers fast and never stopped nothing was a problem they had my new roof fitted in 1/2 a day job complete satisfied customer.
Location: SR3New roof on porch
10Verified ReviewStaff were helpful and friendly both in person and phone conversations. They kept in touch as job had to be postponed due to the weather. We are happy with the finished job and will be having more work done in the future
Location: SR2Great job from start to finish...
10Verified ReviewGreat job from the scaffolding going up to coming down, worked very hard , couldn't have picked a worse week weather wise but they carried on. Cleaned up after themselves.
Location: SR2Soffits, facias and guttering
10Verified ReviewVery efficient from start to finish. Would highly recommend this company.
Location: DH5Removing old and fitting new guttering soffits and down pipes
9.75Verified ReviewThe work was done to a high standard without any mess, I would use them again.
Location: SR7
Company profile
- OwnerLynne Herrington
- Member Since2021
- Public Liability InsuranceSelf-Certified
- AddressChecked
- IdentityChecked
- Checkatrade T&C'sSigned
- VATYes: 241188420
- Company typeLtd Company
Company info
- Who we are?
Our services range from full replacement roofs, to flat roofing work, dry ridge and verge systems and fascia, soffits and guttering installation. More details on our full list of services can be found on our website https://trueroofdirect.ltd/. We have a get it right first-time attitude and pride ourselves on our 5-star service and workmanship. Follow us on Facebook @trueroofdirectltd, to see live updates of our working week and our work in progress.
Our overall customer satisfaction is rated at 9.2/10. ( verified by the fair trades association ) We believe we have such a high customer satisfaction rating simply because we listen to our customer feedback and aim to deliver what’s important to you .Building and maintaining strong relationships with our customers and trusted partners plays a key part to us being the best roofing company in the North East . At True Roof Direct we love what we do.
Services
We carry out roofing works across the whole of the North East. All our roofers are fully qualified and have over 25 years’ experience in the roofing industry. We pride ourselves on our 5-star service from start to finish. We work on a fair pricing system to ensure our customers receive a high standard of workmanship whilst obtaining a fair price. We are members of the Trade Association Fair Trades.
Our commitment to you
We are a well-established roofing company based in Seaham. True Roof Direct started in 2015. Lynne Herrington, managing director of True Roof previously worked in finance, however, after 20 years’ service Lynne was made redundant and decided to start her own roofing company. Lynne has successfully built True Roof Direct over the last 5 years and continues to develop and grow the business.
What we do
Contact details
- Contact number01918 146001