“The trade person agreed to install a new bathroom when he is not qualified. Almost a year now, the bathroom is falling apart. 5 months ago an emergency services were called to fix a major leak under the bath, which turned out to be very silly mistake by not applying correct method of installing waste pipe. The shower screen rubber fell off as the trade person didn't fit it in a correct manner. Therefore, I'm unable to use shower screen instead using shower curtain.”
Verified by Staff
– Customer in Reading ( 1 ) August 2018
Response from D Lacey Services:
I can assure you that myself the tradesmen who installed your bathroom has more than enough qualifications and experience to install the bathroom considering I have done this for multiple years now. The waste pipe under the bath was installed correctly at the time ensuring it was correctly connected to each coupling/fitting as well as having the correct amount of fall, the seal on the shower screen seal that has fallen off due to wear therefor this is down to the quality of the product in which you supplied as I installed correctly to the instructions.