Sheerwater Glass Limited

Customer reviews

• Cost effective replacement panels

  9.5Verified Review

  Sheerwater did an excellent job for us replacing 10 blown double glazing panels including leaded light panels from 20+ year old frames. The fitters Pawel and Adam were courteous, clean and efficient. I would recommend this firm.

  Location: KT10
  April 2024

• Replacing 3 storm damaged window lights on garden Lodge

  10Verified Review

  Excellent work and service by Sheerwater Glass. The initial assessment and quotation was carried out by Andy and Daniel , who then went on to complete the work a few weeks later ,after the replacement windows had been ordered. Pre-arranged timings were kept ....and the work was done very quickly and efficiently . The quotation I received for all the work and parts was also very fair and I accepted it immediately as a good value , and expert solution. I would recommend this company , without reservation.

  Location: KT13
  March 2024

• RUDE UNPROFESSIONAL

  0Verified Review

  Was sent extremely insulting, rude and sarcastic correspondence when I retracted from the contract well within my rights as a customer. The response from Steve at Sheerwater Glass was rude sarcastically claiming that he was sure 'Sheerwater Glass would struggle by without our custom' - it was also concerning that he questioned why we would consider going with a 5% cheaper option, when in reality that is quite a substantial saving so am not sure of the intellectual competence here! Sheerwater Glasss have now insulted us - stupid move for a mediocre small-fry company built on local custom.

  Location: GU21
  March 2024

• Front door, windows and accessories

  10Verified Review

  I am very pleased with the quality of the work. I had a front door, garage window and garage back door fitted, plus replacement double glaze glass units in 2 windows and cabin hooks to the conservatory doors. Steve who did my initial quote and survey was excellent, very helpful and knowledgeable, and the work was completed to an excellent standard on time. Very happy with the quality of the products and workmanship. The prices were exactly as I would expect. I would use them again.

  Location: GU24
  January 2024

• 14 UPVC window replacement and 3 doors

  3Verified Review

  We chose Sheerwater Glass for their outstanding reputation and previous experience, despite the cost of the replacement being over 20% more than competitors. In our opinion, the installation was completed to a very unsatisfactory standard. Excessive gaps to 4 sides of windows,cold draughts, sticking door hinges, broken main frame (on one only), incorrect measurements on 2 windows meaning the ventilation grills could not be fitted into the frame. We have had our 2nd site meeting to come to a solution, only to be laughed at by one of the directors. We are so disappointed. £18K to be laughed at

  Location: KT15
  December 2023

• New Front Door

  10Verified Review

  I recently had a new composite front door installed by Sheerwater Glass and am exceptionally happy with the results. Pricing wise they were very competitive, that was 1 factor for choosing them, but the delivery and service of the install was perfect. A real quality outfit. After doing the basic online request I spoke to the team to refine and get exactly what I wanted. I have used them before and will use them again.

  Location: GU22
  October 2023