Soft Touch Water Softeners Ltd
Services and skills
Household Water Treatment
3 skills
Purifiers
Water Filters
Water Softeners
Services
4 services
- Domestic Work
- Free Estimates
- Insurance Work Undertaken
- Cards Accepted
Customer reviews
Overall ratingin last 12 months
10Write a review- Workmanship
10 out of 10 10 - Tidiness
10 out of 10 10 - Reliability
10 out of 10 10 - Courtesy
10 out of 10 10
181 Total Reviews
The reviews below represent customers' views and not the views of Checkatrade
Water Softener Re-install
10Verified ReviewFollow a new boiler install by a major British provider, they managed to un-plumb my Soft Touch water softener installed in 2012. They company said that I could not have it connected to the new unvented cylinder. Paul went out of his way to provide evidence that this was not the case from the manufacturer. He came round to take a look at the mess they had created under my sink, arranged for his fantastic plumber, Della, to come round and reconnect my softener and remove all the previous plumbing. I cannot praise them enough, what a job and after 6 months without soft water we now have it.
Location: CT5Plumbed in water softener.
10Verified ReviewVery efficient service from start to finish. Fitting was scheduled to suit us and was carried out perfectly. Would highly recommend.
Location: ME8Fitting a new water softener
10Verified ReviewDella fitted my water softener, the quality looks great, her working was very neat and tidy, she was really courteous and made sure she did any noisy work at a convenient time around my meetings whilst working from home. Paul was also very kind and gave lots of useful advice.
Location: ME17Water softener and tap fitted
10Verified ReviewOutstanding! A recommendation from a friend who said the same. We had already had a demo from a large company who showed us what was wrong with our water (I now understand why my hair looked like Hagrids from Harry Potter after moving here) despite telling Paul this he made sure we were educated and thought of all the options available to us. Della came to fit and what a delight she is (and you Paul). Friendly, Polite and did all work with a smile whilst considering me working from home! Cheaper than the big company too and good to support a local, fantastic, business with a personal touch!
Location: TN24Water Softner installed
10The company fitted water Softner and the plumber was excellent at her job. I highly recommend this company as the work quality is excellent. I value their work and the advice they gave.
Location: DA12Water softner installation
10Verified ReviewWe highly recommend this company! Paul gave us all the information we needed to decide which water softner was right for us and kept in touch all the way through including after installation. The unit was installed by Della, she was extremely professional and tidy. We are very happy with our water softner, the service was amazing. I will definitely recommend Paul to friends and family.
Location: CT15
Company profile
- OwnerMr Paul Southby
- Member Since2017
- Public Liability InsuranceSelf-Certified
- AddressChecked
- IdentityChecked
- Checkatrade T&C'sSigned
- VATYes: 754 4548 11
- Company typeLtd Company
Company info
Welcome to Soft Touch Water Softeners Ltd
We are a leading water softener supplier, and family run business. Paul and Janet established Soft Touch Water Softeners Ltd many years ago, and are authorised dealers for many manufacturers, and therefore can offer unbiased advice on the correct water softener for you and your family. We are based in Faversham and Herne Bay, and install water softeners and drinking filters throughout Kent. We are proud to give such a premium service at such an affordable price, and are happy to add our own personal touch to everything we do.
Our quality of work is second to none, just as we would expect in our own home.
Contact details
- Contact number01227 936695
- WebsiteVisit website