Direct Alarms & Security Ltd

Customer reviews

• Remove old House Alarm System and Replace with New System.

  10Verified Review

  Direct Alarms and Security Ltd removed our old Home alarm system, due to the control pad wearing out. After a discussion With James from DA&S as to the best way to replace the existing system it was decided to use the existing wiring and replace the main control panel and keypad, as the old system had been in for the past 30 odd years we had the sensors replaced as well. The work was carried out by James to our complete satisfaction. Great service from all concerned, would not hesitate to recommend DA&S Ltd to anyone.

  Location: BH21
  March 2024

• Fitting new hybrid alarm system.

  10Verified Review

  James from Direct Alarms very professionally quoted for and installed our new alarm system. Having approached several companies, we found that Direct Alarms could install the hybrid alarm system that we wanted at a sensible price. The easy-to-read keypad with the large blue screen, complete with proximity tag readers, is very easy for any of our key holders to use. We also set the alarm at night using a remote fob or the easy-to-use app on our phones. Direct Alarms have several engineers, a receptionist and a shop, so they are easy to contact with a straightforward approach and are reliable.

  Location: BH24
  January 2024

• Reset alarm

  10Verified Review

  Amazing response to my initial call. Excellent communication and swift resolution to fix fault. Highly recommended

  Location: BH7
  January 2024

• Repair broken otercom

  10Verified Review

  100% recommend Roger. When intercom buzzer was stuck ringing in a couple of flats, our alarm maintenance advised the alarm was out of production and required full replacement for £1500. Roger was my second opinion and advised that a couple of buttons were stuck and would cost around £100 to replace. He fixed it, and was done in a hour or so.

  Location: BH13
  October 2023

• Overcome a faulty alarm system with a neighbour not on a maintenance agreement.

  10Verified Review

  I have a service agreement for my alarm system, my elderly neighbour does not. She came to me unable to prevent her keypad console repeatedly sounding. I contacted Direct Alarms to see if they would help and despite contracts not in place, regardless of a bank holiday Sunday, guided me through assisting my neighbour, without cost, to temporarily disarm the system and overcome the issue. We both were so impressed. No cost out of goodwill was charged. I have been a happy customer for nearly 20 years. An excellent company who since have resolved this issue. Thank you DIrect Alarms.

  Location: BH23
  June 2023

• Replacing entire alarm system in our public house

  10Verified Review

  Professional, fast and obviously very experienced. The work was completed before end of day and we are extremely pleased with our new security systems. Thankyou !

  Location: BH23
  May 2023