Hollybrook Group Ltd
Basildon
Checkatrade member since January 2024
Customer Reviews
Write a review9.51 /10
Based on 33 reviews over the past 12 months
Quality of work
9.33
Reliability
9.61
Communication
9.54
What customers are saying
AI-generated from customer reviews over last 24 months
Hollybrook Group is frequently praised for their prompt communication, professional service, and the quality of their engineers, particularly Danny. Some customers have reported issues with billing discrepancies and inconsistent service experiences, however.
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Reviews (62)
10 Repair to aircon unit, changed faulty pump
Posted 1 day ago
Highly recommend this company, first time I contacted I got a reply at 9pm and an engineer came out next day to check the job. Part was ordered then fitted the following week. The engineer Danny is a credit to the company, the pleasant and also very knowledgeable. Would use again.Verified reviewerJob location: RM1610 Air Conditioning Units fitted in 2 rooms
Posted 2 days ago
Contacted them for a site visit. Attended the visit on time, Gave estimate next day. We agreed to accept the estimate and the units were fitted within 3 days. The guys who fitted the units were excellent. Worked all day without breaks. Cleared away all the packaging and hoovered up afterwards. Gave us clear instruction on how to use. Would recommend this Company. Very professional and nice people.Verified reviewerJob location: SS810 5 Room Air conditioning install
Posted 30 June
We've recently had air conditioning installed for 5 rooms in our semi detached house. The chaps from Hollybrook Group were exceptional. It's always a bit worrying having work done on the house and the guys did everything they could to put our minds at ease. They were mindful of our house and went out of their way to engage with our kids and dog. From the survey and all through the install, it's clear they have fantastic product knowledge and confidence in what they are doing. I'd recommend them in a heartbeat.Verified reviewerJob location: E410 Boiler service, heating and water coming on together, stop valve replaced. Boiler serviced.
Posted 30 June
Came when they said they would. Listened to what we said. Didn’t talk down to us and explained things. Did a good professional job. Left the house clean and tidy. Charged within the estimate.Verified reviewerJob location: CM1710 Air conditioning service
Posted 21 June
Job location: CM23Came to service air conditioning unit. A* service. Good team and clear communication. Would use again.10 Air con annual maintenance
Posted 23 May
They came on time and cleaned our aircon units as we agreed previously. The guy was very friendly and plus point my dog loved him.Verified reviewerJob location: DA9
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Company Info
Owner
Mr Grant Horsfall
Ltd Company
1 years on Checkatrade
VAT Registered
Yes: 399234551
Hollybrook Group are a property maintenance company that offer boiler installation and maintenance, Plumbing, 24 Hour Drainage, Leak Detection & Much more covering Essex, Kent, London, Hertfordshire and surrounding areas
- Boiler Repair & Diagnostics
- Boiler Installation
- Central Heating installation and maintenance
- Plumbing & Repairs
- Leak Detection
- Drainage
From a simple toilet repair to full central heating installations, our engineers have a wealth of experience from smaller homes all the way up to commercial properties.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2024
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