Scores based on 110 reviews

Reliability & timekeeping

Invoice history based on 86 reviews.

Invoice History
Charged as per quote / estimate91.86%
Above quote / estimate: kept informed8.14%
Appointments reported as missed (6 months) 0
Average score 9.63
110 reviews
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Having been in the trade almost 13 years since the age of 16 I decided at the age of 25 it was time to spread my wings and start my own company...

In as little as 9 months we have seenGrey Tower Design & Installation Ltd go from strength to strength. Which has seen me give opportunity to 2 young apprentices who are well on their way to be coming great engineers... 18 months in we are already doing 3rd and 4th generation referrals for previous clients. When you consider we are in a recession that is pretty good going.

Our whole work ethic is based on customer/client satisfaction. A happy customer is a returning customer. So to build up a strong reputation an order to be recommended is vital. We do it right first time. We are a good, honest reputable business.

Our slogan is "The first thing we install is trust..." and we live by it.

We will cover any type of plumbing/heating/gas work, from tap washers to complete house-hold refurbishments, servicing or maintenance. Domestic or Commercial clients? we have a service to suit any requirement.

In a nutshell... We want to restore the trust between the home/property owner and ourselves. We know how difficult it is for our customers to let strange people such as us tradesmen in their home and we know you wonder 'if they are going to wreck the carpet'. So be reassured, we are the guys that just want you to put your feet up and let us deal with all the aggravation of the job!

Based in

Hornchurch, Essex, RM12 6NY

Works in

Romford, Hornchurch, London, Ilford, Chigwell, Essex, Kent, Barking, Dagenham, Epping, Loughton.

Gallery 1 photo

Team photos see all

A new trendy cast iron radiator fitted for a customer. Was not the lightest thing to move!

Ben Whitfield

Picking up our new sign boards. Lovely Job!

Ben Whitfield

A cheesey grin! Attending a local business meeting with local business owners in the area.

Ben Whitfield and Mike Michael

Installing a new boiler in a new build flat. Had a dangerous flue system which needed to be replaced. Ceiling needed to be removed to make way for the new flue system and inspection hatches cut in to comply with regulation.

A boiler fitted and another Happy Customer showing their appreciation.