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First Contact Fire & Security Ltd

9.87/10

Southampton,

£1,000 guarantee T&Cs apply

Checkatrade member since August 2013
10

Skills

  • Burglar Alarm - Installation
  • CCTV - Installation
  • Call / Door Entry Systems
  • Security Solutions / Access Control
  • Fire Alarm Installation
  • Intercom Entry Systems
  • Biometric Security Systems
  • Security Assessment

Customer Reviews

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9.87 /10

Based on 67 reviews over the past 12 months

Quality of work

9.85

Reliability

9.9

Communication

9.87

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this company as professional, polite, and punctual, often praising the team's efficiency and clear communication. Reviewers also frequently mention that engineers are respectful of their homes and leave the workspace tidy.

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Reviews (720)

  • 10

    Burglar Alarm Servicing

    Posted 1 day ago

    Maintenance visit

    Annual service and maintenance visit: on time and polite.
    Verified reviewerJob location: SO32
  • 10

    Alarms / Security

    Posted 5 days ago

    Top Marks for Quality Service

    In answer to an important request, First Contact made time to visit and carry out a quite complex update for a new WIFI Hub. Top marks for quality service.
    Verified reviewerJob location: SO51
  • 8

    Burglar Alarm Servicing

    Posted 26 October

    Recent service

    We had our alarm serviced for the first time since moving i to the property. Didn’t take long and a friendly engineer attended
    Verified reviewerJob location: SO30
  • 10

    Burglar Alarm Servicing

    Posted 17 October

    Annual Maintenance service

    Engineer for service was polite and punctual and explained everything he had done.
    Verified reviewerJob location: PO9
  • 8.67

    Burglar Alarm Servicing

    Posted 16 October

    Professional and friendly service for many years.

    Prompt and efficient service as ever. Friendly and professional, prompt when answering queries.
    Verified reviewerJob location: SO51
  • 10

    Burglar Alarm Servicing

    Posted 13 October

    Domestic security alarm system

    Domestic security alarm system had first annual maintenance. The appointment was made and engineer arrived on time. The service was carried out efficiently and he explained the purpose for carrying out some maintenance work. Report received same day.
    Verified reviewerJob location: SO50

Photos

Company Info

Owner

Mr Brett Wood

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 206013466

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

First Contact Fire & Security are located just outside of Southampton in Hampshire UK. We specialise in residential and commercial services such as CCTV installation, automated gate systems, fire alarms and general home and commercial security as well as serving the interests of commercial property security, which has helped our clients operate safe and secure operations in the area as well as solve criminal and mysterious events happening on site. We are fully accredited to install our systems for your fire and security needs for both your peace of mind and your insurance. We are SSAIB approved so we can also offer Police monitoring as well as maintenance for you and your insurance making First Contact one of the leaders in the area. It is important to have this accreditation behind us due to when installing these systems you know it is done properly by an accredited company who not only gets inspected annually for this but also things are getting done the correct way by an experienced engineer and not just someone who thinks they know what they are doing like we have been finding recently with others.

Our alarm systems are state-of-the-art; including but not limited to, the use of wireless alarms, off site alarm warning systems, fire alarms, burglar alarms, door alarms, window alarms and much more.If your needs are related to alarm systems in residential or commercial areas, then we most certainly have the expertise to help you at a cost effective rate with 24/7 support 365 days a year.With over 20 years of experience within the electrical field and now specialising directly towards CCTV installation in Southampton, burglar alarms in Southampton and fire alarms Southampton, we strive to achieve the very best results at all times across Southampton and beyond!Obviously with the experience we have, we can offer an effective solution to protect your family home, business or any other property that you need protecting with our state-of-the-art security systems. Whether it’s a fire alarm system, a burglar alarm or a simple CCTV installation in Southampton or anywhere in Hampshire, so you can keep an eye on what’s going on in and around your property, we can help!Our aim is to provide you with an exceptional and safe service whether it’s an existing alarm system that needs upgrading, a fault with your current system or a brand new install, we can give you a quote so you can get an idea of the costs involved to protect you, your business and/or your family. You will be surprised at how affordable some of our systems are.With over 1,600 burglaries a day in the UK it has come to the age that an alarm system and/or CCTV installation is the only way to deter a possible break in and to deter intruders from targeting then entering any of your properties.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2013

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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