Shutters and fitting ok. Now a year later I’m being chased for money saying I haven’t paid. Yet policy is payment before installation and they won’t come out. Even bought from their other company DIY shutters with no mention of outstanding monies. I have premature newborn twins, explained is paid with a now old credit card. Why haven’t they chased before. Now over a year later I’m being hounded for money. Seems like this company is in trouble to me!!!
Response from Shutterly Fabulous Ltd
Dear Customer,
We have noted on your account that we contacted you in 2017, advising you that the balance on your account was outstanding and again in 2018 on several different occasions. We suggested that you contact your bank and request a statement showing monies had been paid to us.
We can now confirm receipt of your balance payment, which has arrived with us today.
We wish you the very best on the arrival of your new twins and we hope you are all well.
Kind regards,
Shutterly Fabulous