Synergy Electrical

Reviews (189)

• 10

  Posted 20 October 2021

  KITCHEN REFIT

  Stewart from Synergy Electrical wired our new kitchen. Did just what we wanted. Very professional and a very pleasant experience. Highly recommended
  Verified reviewer

  Job location: WV4
• 10

  Posted 19 January 2021

  Rewire

  This company have been understanding, patient and so flexible! We had them booked in originally September however due to problems in the house move it wasn't until December that we got the keys. Stewart went out of his way and above and beyond to cater for us on our set dates. He has worked so hard and done an amazing job. The house has been transformed. Not only that Stewart himself has been extremely friendly and approachable chopping and changing things for us with no quibble. I can't recommend him enough!
  Verified reviewer

  Job location: DY6
• 10

  Posted 04 January 2021

  Connected my electric cooker to mains after house move.

  Fitted me in at short notice before Christmas (would recommend).
  Verified reviewer

  Job location: WV16
• 10

  Posted 10 December 2020

  New light switch in bathroom.

  A very nice polite young man. Here when we said he'd come and did a good job very pleased.
  Verified reviewer

  Job location: WV4
• 10

  Posted 07 December 2020

  Inspect and replace a double socket

  A quick, excellent, professional job. Responded to our call within 10 minutes. I would not hesitate to use again and highly recommend
  Verified reviewer

  Job location: WV3
• 9.5

  Posted 06 December 2020

  Trace a fault causing fuse box to trip off

  I contacted Stewart over the weekend about a possible fault that was causing the fuse box to trip off. He we very honest in advising me to wait until Monday as that will save me money on "call out" charge. He was prompt, professional and neat. However, I asked him for on estimate but he suggested to complete the work first he doesn't know what surprises he might find. Work completed and I get an invoice of £230. More than what I budgeted for! I didn't make a fuss as the work was good quality and I should probably have insisted on a quote early on!
  Verified reviewer

  Job location: WV4

  Response from Synergy Electrical

  As the customer suggested he wanted me to attend on a Sunday but advised a weekday to avoid any higher charges I told him our hourly charges to which he was fine with and explained I may be an hour I may be longer We don't know until we start dismantling the ring to find fault we was 2 hours in everything is in pieces and makes no sense to put back together until found As per last electrician that attended it is very clear the house was never rewired by an electrician and has been installed with poor workmanship - issues found everywhere and corrected whilst I was working The ring jumped from place to place and the fault in the end was between 4 sockets We was on site the first visit for 5 hours and also had to source an old mcb ringing wholesalers and enquiring online that was compatible and return to install another day I'm sorry that we couldn’t quote first but it's almost impossible to do so as we don't know what we looking at until we start investigating and testing It's unfortunate that another customer has been left in the first place a poor installation.