Thomson Properties
Services
Customer Reviews
Write a review10 /10
Based on 11 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (364)
10 Kitchens
Posted 14 May
Unrivalled service
Having a new kitchen fitted is a significant undertaking especially when you haven't had the experience before so I'm grateful to my son-in-law James for recommending Thomson properties. Without any guidance, I’d probably have gone with the kitchen company but from the minute the Thomson team became involved their service, consideration and expertise could not have been bettered. Liam’s explanations as to what would happen were clear and concise and the work carried out by Mark was nothing but exemplary. Despite the inevitable upheaval, every evening the kitchen was left spotless and the finalVerified reviewerJob location: RG4110 Bathrooms
Posted 17 February
Replaced bathroom - fantastic job
Claudio did an excellent job in replacing our bathroom. He accommodated our evolving requirements as the work progressed and left the house clean and tidy each day. This is the fourth time we've used Thomson Properties and we've always been really happy with the results. I would definitely recommend them!Verified reviewerJob location: RH1410 Bathrooms
Posted 16 December 2025
Outstanding!
Thomson Properties Ltd were recommended to us and we have no hesitation in recommending them to others now that we’ve had such a positive experience! An outstanding company who were reliable ,courteous, hardworking, knowledgeable and who communicated clearly but most importantly who were extremely skilful and produced the most beautiful renovations. Thank you so much Thomson Properties Ltd!Verified reviewerJob location: GU710 Appliance Services / Repair
Posted 26 November 2025
Bathroom Renovation
Really impressed with the quality of work we received, Mark was punctual and talked us through everything he was doing. The whole area was kept clean and tidy during the week that Mark was with us. I would highly recommend Thomsons properties.Verified reviewerJob location: GU610 Kitchens
Posted 12 November 2025
Kitchen refurb - excellent work
Very happy with Thomson Properties refit of our kitchen / diner space. From the start, they were really clear and upfront about costs, keeping me informed about additional costs on a weekly basis. Jason spent more than 3 weeks in the job and was a pleasure to have in the house - his years of experience made him a really valuable sounding board. His attention to detail is excellent and their follow up care to make sure we were happy was also great, I highly recommend!Verified reviewerJob location: GU810 Kitchens
Posted 30 October 2025
Thomson massively raise the bar for customer service and work standard
Without exaggeration the best team we've had work on the house in 5 years' worth of steady renovations. The Thomson team are professional, friendly, flexible and above all, deliver a high standard of work and finish. The project management is particularly superb and takes a huge weight off -- I was pregnant at the time and they pulled out all the stops to complete the work before the baby came! If I could, I'd ask Thomson to do every room in the house, not just a kitchen and utility room. 100% would recommend to anybody considering a kitchen/bathroom refit.Job location: GU6
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Company Info
Owner
Mr James Thomson
Ltd Company
17 years on Checkatrade
VAT Registered
Yes: 133713828
We are a distinctive, family-run company who have been trading for twenty years, predominantly around Cranleigh, Surrey but also extending into West Sussex.
We take tremendous pride in our work and are relentless in our commitment to exceptional customer service and quality workmanship throughout both the seen and unseen aspects of your project. Our small team of specialist tradesmen has earned an enviable reputation for quality, reliability and integrity and our dedication to going the extra mile for our customers has won several awards. With over 500 reviews, you can have confidence that you are in reliable hands.
Thomson Properties is an associate of The Chartered Institute of Plumbing and Heating Engineers, and we are members of The Guild of Master Craftsmen. We are fully insured and all workmanship on new installations is guaranteed for a minimum of three years. You may also upgrade your guarantee with us to an insurance-backed guarantee, for a nominal administration fee.
Please note that we only take on complete kitchen or bathroom refurbishments and therefore are unable to help you with any smaller repair work.
We look forward to hearing from you.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since November 2009
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