Trade cover image

FernGas Ltd

10/10

Ferndown, Dorset

£1,000 guarantee T&Cs apply

Checkatrade member since February 2013
10

Skills

  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Safety Checks - CP12
  • Smart Thermostats

Services

Customer Reviews

Write a review

10 /10

Based on 8 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (364)

  • 10

    Unvented Hot Water Cylinder Installation

    Posted 30 May

    New tank and rads installed - good job done!

    My job was a little out of the ordinary in that I specified an unvented tank to be used in my gravity system because the tank has an immersion heater near the bottom. This is to take advantage of my Solar iBoost and 3.6KW solar system. They were also happy to replace the pump overrun loop with a 300x400 rad in the adjacent shower room. Further I had already installed a new Mira shower bar and needed that connection added to the mix! Mathew was most helpful in enabling my requests and the two fitters who carried it out were very accommodating in the installation.
    Verified reviewer
    Job location: BH22

    Response from FernGas Ltd

    Thank you for your kind words Roger. We are pleased you are happy with the work we carried out and we look forward to working with you again in the future. Best wishes, Ferngas

  • 10

    Plumbing Repairs

    Posted 20 May

    Excellent company

    We've used FernGas for 20 years now, for regular boiler servicing and emergency situations. Absolutely brilliant company who are very quick to respond, the office staff are very helpful and have fantastic customer service skills. Peter and Tom have been absolute stars at sorting out our current heating and water pipe problems. They turn up on time, do a professional job, tidy up afterwards, and still have time to explain everything they're doing and make sure we're happy with the job. I highly recommend FernGas!
    Verified reviewer
    Job location: BH16

    Response from FernGas Ltd

    Thank you so much for your glowing review Julie - we are pleased that you are happy with the service you have received and we will be sure to pass on your positive comments to the engineers. Best wishes, Ferngas

  • 10

    Gas Central Heating Installation

    Posted 10 April

    They listen to the customer!

    Great team. Did everything that was needed. Definitely recommended!
    Verified reviewer
    Job location: BH22
  • 10

    Gas Boiler Installation

    Posted 09 March

    Excellent service

    Ferngas replaced our boiler back in December. A good process from start to finish. Very flexible approach from Matthew in setting things up. The engineers were very helpful and very professional. We did have a problem the day after the installation because a part was faulty which resulted in a leak. I telephoned and an engineer arrived and sorted it within 30 minutes. That is what I call service. I woud have no hesitation in recommending Ferngas.
    Verified reviewer
    Job location: BH22
  • 10

    Gas Boiler Installation

    Posted 09 March

    Work expertly carried out

    Ferngas engineers came to replace my old combi boiler with a new one. They arrived on time and carried out the work in an expert manner. The engineers were frindly and courteous. After installation we were guided through the operarion of the new boiler and controls. All rubbish was removed and the area left clean and tidy. Highly recommended company.
    Verified reviewer
    Job location: BH0
  • 10

    Gas Boiler Installation

    Posted 25 February

    Boiler install

    Another great job by Ferngas. Fair pricing and excellent customer service from start to finish. Pipework all looked neat and everything was kept clean and tidy. Highly recommended.
    Verified reviewer
    Job location: BH21

Photos

Company Info

Owner

Mr Matthew Hobby

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 186317544

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Established 1967. This is a 3rd Generation Family run business based in the centre of Ferndown.

We specialise in all matters involving central heating and in particular, Worcester Bosch Boilers. We service and maintain any make of boiler running on natural gas, we have over 2,000 regular service customers returning each year, and we install over 200 boilers per year. As Accredited Installers of Worcester Bosch boilers we provide up to a 10 Year Manufacturers Guarantee on boilers, hot water cylinders and controls.

Our four engineers are all fully employed by Ferngas and we do not use sub-contractors. Our administration work, computerised diary and van tracking enables extremely high levels of efficiency, resulting in the highest levels of customer service. We work on the basis that if we do the best we can for every customer, this will result in more recommendations. We can assure you of our best attention at all times.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since February 2013

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople