FENSA

Centurian Home Improvements are a family run business and have been keeping you safer, warmer and quieter since 1992.We offer a wide range of products:<ul><li>Aluminium and UPVC windows</li><li>Guardian warm roofs</li><li>Conservatories</li><li>Composite doors</li><li>Verandas and Carports</li><li>Awnings</li><li>Bi-folding doors</li><li>French and Patio doors</li></ul>Please visit our website for more information on www.centurianhi.co.uk

Centurion Home Improvements Ltd

We had centurion come to our property in June….The survey was conducted and we were advised two weeks until the work would be undertaken 
The company doesn’t reply to any of my phone messages or email and it has been weeks now..,Please do not fall for this company

Deposit paid and totally uncontactable a month after

New door and porch window ordered on 14th February 2023, door fitted on 22nd April 2023 but it was not the one ordered.  Told they would swap it for what was ordered and it would take a couple of weeks.  Still waiting (1st August).  Numerous emails and calls to the office are being ignored.  Called the door supplier, Endurance, who told me there is no order from Centurian for our door, and that what has been fitted is not one of their doors despite being told it is.  Feeling extremely frustrated and just want what we ordered.

Wrong door fitted and terrible customer service

I was badly treated by this company, they never reply to emails or phone calls.  I paid a £1500 deposit and they refuse to give it back, they have since offered to credit it back if I want future work done, but after asking them to come to do the work, they have not.  I wrote a letter to the managing director by recorded delivery, but still no response 2 months on.  They are the worst company I've ever met, if you cancel be prepared.  All I want is my money back, caused me so much stress

By far the worst company ever

I had windows fitted in 2014 whilst the installation was completed to expected standards the ongoing customer care and product quality is shocking.  To date under the 10 year guarantee we have had 25% of all the units installed fail.  We have been trying to get this resolved for two and a half years and to date we are still waiting.  We have had about 6 visits one including the owner and all fail to resolve the issue.  When the owner visited about a year ago he was surprised that something so basic was causing so much trouble.  Each visits results in more damage to the windows.  Do not use this comp

Shocking customer service

An appointment was made for this afternoon for someone from their company to come visit and provide a quote for a conservatory, however no one showed up on time and neither did I receive any call or text cancelling/updating their appointment.  What a waste of time.

No show appointment!

Excellent job by Centurian.  The damaged car port needed to be taken down and a new one installed, against a wall and drive with a difficult angle.  The team re-cut the pieces to make it fit and got the whole job done in a couple of days to a very high standard including clean-up.  Great stuff.

Replacement of a car port

This Trade has not been reviewed in the last 12 months

Services offered by Centurion Home Improvements Ltd in Warwickshire etc

Centurion Home Improvements Ltd | Alcester | Checkatrade

Centurian Home Improvements are a family run business and have been keeping you safer, warmer and quieter since 1992.We offer a wide range of products:Aluminium and UPVC windowsGuardian warm roofsConservatoriesComposite doorsVerandas and CarportsAwningsBi-folding doorsFrench and Patio doorsPlease visit our website for more information on www.centurianhi.co.uk

Centurian help homeowners improve the look, performance and security of their property. We believe in offering first-class customer service, honest advice and high-quality products.

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