Here at Massey Windows, we have over 14 years of experience in the double glazing industry. Over the years we are proud to say we have learned how to provide our customers with the best home improvement experience possible, but more importantly, we have also learned what not to do when it comes to your double glazing installation. We have witnessed first-hand many dishonest glazing sales techniques. From flash sales, to “Pay for your front and get your back done free!”, to recycling schemes claiming to recycle your old windows for a discount on your new contract – these “techniques” have been in the industry for years, making customers feel like they’re getting a bargain when really, they’re not. These poor practices have also been documented by the Watchdog investigative team. When we began Massey Windows we were set on eradicating these so-called “techniques” from the trade and having the core of our business based on honesty. Our sole aim is to make the experience of having double glazing installed and/or replaced as stress-free and pleasant as possible. We want to build long-lasting relationships with our customers for many years to come so they are happy to come back to Massey Windows time and time again. These are the four main points we apply to any work we undertake to ensure our mission is a success: CommunicationFrom the initial point of contact right through to aftercare and customer services, our communication needs to be sharp and clear. ProductOur products need to exceed industry standards and not just meet the bare minimum. We will never use lesser quality material to make the profit margin better for us. InstallationInstallations will never be rushed and we will always only use one team per job. We promise to take extra time and care over the smaller aesthetical details often overlooked by the average fitter. We don’t cut corners, and our windows and doors are installed to give them maximum life expectancy. Customer after-careCustomer service in many companies, especially larger companies, seems to have taken a back foot. This results in long wait times on the phone and even longer wait times to attend service calls. We aim to attend to any service calls promptly and reply to customer queries within a maximum of 1 day. If all these points are met we believe there’s no way we can have unhappy or displeased customers. We’re old-school tradesmen where quality and honesty are our top priority.

WINDOWS

doors 

Massey Windows & Doors Limited

Excellent engagement throughout, had lots of options.  Highly recommend

Supply and installation of a front composite door set

I would recommend Nick and his brother for the following reasons:

1.  Easy to relate to 
2.  Punctual and keeps you updated 
3.  I'm no professional but the workmanship looks second to none.  4.  Reasonable price

3 pvc windows

"Amazing team and great work.  Will definitely be using them again!"

Front door

"Massey Windows and Doors did a Full house of Windows and Facia soffit gutter for us!  It’s so hard to find fitters to trust these days and this company were professional from start to finish!  Good price and the work was completed to a very high standard.  So happy with the look and finish.  I have booked them again to fit windows at my nans house.  5* service."

Full house of windows and doors and rooline

"Very helpful and professional team.  Would definitely recommend to anyone."

4 pvc windows

Dom and his brother fitted our new front door and changed a window at the back of the house.  Amazing service, from initial contact, helping us choose the accessories, keeping in contact with delivery and on the day they were great.  On time, clean and an amazing finish.  We would 100% recommend.  Thank you very much.

New front door + change of a glass unit

This Trade has not been reviewed in the last 12 months

Services offered by Massey Windows & Doors Limited, working as Windows / Doors / Conservatories

Massey Windows & Doors Limited | Windows / Doors / Conservatories | Brentwood | Checkatrade

Here at Massey Windows, we have over 14 years of experience in the double glazing industry. Over the years we are proud to say we have learned how to provide our customers with the best home improvement experience possible, but more importantly, we have also learned what not to do when it comes to your double glazing installation.We have witnessed first-hand many dishonest glazing sales techniques. From flash sales, to “Pay for your front and get your back done free!”, to recycling schemes claiming to recycle your old windows for a discount on your new contract – these “techniques” have been in the industry for years, making customers feel like they’re getting a bargain when really, they’re not. These poor practices have also been documented by the Watchdog investigative team.When we began Massey Windows we were set on eradicating these so-called “techniques” from the trade and having the core of our business based on honesty. Our sole aim is to make the experience of having double glazing installed and/or replaced as stress-free and pleasant as possible. We want to build long-lasting relationships with our customers for many years to come so they are happy to come back to Massey Windows time and time again.These are the four main points we apply to any work we undertake to ensure our mission is a success:CommunicationFrom the initial point of contact right through to aftercare and customer services, our communication needs to be sharp and clear.ProductOur products need to exceed industry standards and not just meet the bare minimum. We will never use lesser quality material to make the profit margin better for us.InstallationInstallations will never be rushed and we will always only use one team per job. We promise to take extra time and care over the smaller aesthetical details often overlooked by the average fitter. We don’t cut corners, and our windows and doors are installed to give them maximum life expectancy.Customer after-careCustomer service in many companies, especially larger companies, seems to have taken a back foot. This results in long wait times on the phone and even longer wait times to attend service calls. We aim to attend to any service calls promptly and reply to customer queries within a maximum of 1 day.If all these points are met we believe there’s no way we can have unhappy or displeased customers. We’re old-school tradesmen where quality and honesty are our top priority.

UPVC Windows UPVC Doors Aluminium Bi-folding Doors Composite front doors French Doors Brick-Knockouts and Lintel installation Roofline Facia, Soffit, Guttering Cladding

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