City & Guilds Qualified - Level 3

OTM PLUMBING AND HEATING LTD is a family-run business. Customer service is important to us, and we have a proven ability to complete both large and small projects. We pride ourselves on our great communication and excellent workmanship. We strive to give the highest level of service to our customers, with an emphasis on punctuality, tidiness, communication, and quality of work. We are diligent professionals focusing on the detail, with experience in both residential and commercial projects.We are aware of how daunting it can be to find services you can trust; we want to show just how trustworthy and reliable we are. We offer:• Free Quotations • Highly skilled and certified engineers• Very fast response times• No jobs missed in the last 6 months• Transparent, fair and trustworthy  Our services include:• Specialists in bathroom renovations• General plumbing• Emergency callouts• Tiling• Small building work Installation of: • Radiators• Water softeners• Repair and installation of• Taps• Showers• ToiletsWe cover the majority of Suffolk and parts of Norfolk.Instagram - https://www.instagram.com/otmplumbingltd_/ Thank you for visiting us; feel free to get in touch any time.

2025

2024 bathrooms 

Cloakroom

Bathrooms 

Tiling

Wet Room

Wet room

Company Van

Bathrooms

Small Jobs

Kitchen’s 

Unvented Cylinders 

OTM Plumbing and Heating Ltd

OTM Plumbing & Heating have been utterly unprofessional. What was meant to be a 3–4 week job is still unfinished after 4 months. They constantly left our home dirty with rubbish everywhere (even dumping a bath from another job in our garden). They took on more jobs without completing ours, and so turned up sporadically. They repeatedly made empty promises. The work done is poor quality. The only thing they were efficient about was asking for money. 
This experience has caused huge stress, left us thousands of pounds out of pocket, and forced us to terminate the contract and find someone else.


Dreadful experience

Bathroom refit started on 27th May 2025 and was supposed to be finished on Thurs 5th of June. It was supposedly finished many times, bad tiling, had to be redone. Bad grouting, still not finished, but we couldn't stand the man in the house any more. He bypassed the water softener, didn't bother to seal a plug hole  which is basic plumbing knowledge. We  chose OTM because of their great reviews. The experience was a nightmare and he finally left yesterday 24th June. Today we had the plumber in who fitted our central heating and he fixed some of the cock ups. Chipped tiles 
Absolutely awful.

Absolutely shambles

The communication between  myself and OTM plumbing and Heating was exceptionally.  The standard of work was of a very high standard. They were polite, very helpful and on time. I will use them again. I am happy to recommendthem.

Replacing a hot water  tank a radiator and sorting out the heating. 

We have used Ollie for the larger jobs ie fitted a new shower for us, plus the smaller jobs like replacing the flush on our toilet always arrives on time, pleasant and polite.  Pleasure to have in your home. 

Have used Ollie before and would highly recommend him. 

Really good communication from first enquiry to when the job finished. Friendly, informative, they listened to my requirements and talked through my options in great detail. 
At my request, they covered all aspects of the refit, including hiring a skip, tiling and painting - all done to an excellent standard. They turned up, promptly and always when expected, working with the minimum of mess and cleaning up after themselves. 
A fast, efficient and fantastic job delivered by absolutely lovely, high class professional people. I couldn't be happier with the work

Full bathroom design and refit

The business was efficient and reliable in providing a quote for the work, for arranging a date for the work to be undertaken and for ensuring that the work was done.  The plumbing was completed within the proposed timescale and to a very neat and high standard.  We were delighted with the result.

Creating utility room

Average score based on 2 reviews in the last 12 months

Services offered by OTM Plumbing and Heating Ltd, working as Bathrooms, Plumber in Suffolk etc

OTM Plumbing and Heating Ltd | Bathrooms | Stowmarket | Checkatrade

OTM PLUMBING AND HEATING LTD  is a family-run business. Customer service is important to us, and we have a proven ability to complete both large and small projects. We pride ourselves on our great communication and excellent workmanship. We strive to give the highest level of service to our customers, with an emphasis on punctuality, tidiness, communication, and quality of work. We are diligent professionals focusing on the detail, with experience in both residential and commercial projects.We are aware of how daunting it can be to find services you can trust; we want to show just how trustworthy and reliable we are. We offer:• Free Quotations • Highly skilled and certified engineers• Very fast response times• No jobs missed in the last 6 months• Transparent, fair and trustworthy Our services include:• Specialists in bathroom renovations• General plumbing• Emergency callouts• Tiling• Small building work Installation of: • Radiators• Water softeners• Repair and installation of• Taps• Showers• ToiletsWe cover the majority of Suffolk and parts of Norfolk.Instagram - https://www.instagram.com/otmplumbingltd_/Thank you for visiting us; feel free to get in touch any time. 

OTM PLUMBING AND HEATING LTD aims for customer satisfaction, we pride ourselves in delivering excellent workmanship and a prompt service.

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