Mr James Broomfield

Reliable mobile IT support for Homes &amp; Businesses. All computers, phones &amp; tablets repaired. Viruses removed &amp; private tuition given. New &amp; refurbished laptops supplied &amp; installedOur Technician is a fully mobile IT Support business covering London and Kent. My appointments normally operate on a next day basis, sometimes the same day, at any time to suit your needs. This is regardless of whether you need a laptop repair, installation of your new computer or some tuition on using your equipment.Our Technician will come to your house and provide you with not just the repair of your computer but with outstanding customer service that has a proven track record. We visit your home and provide you with a free, no obligation quote on the fault of computer. If you decide to go ahead, your quote is fixed with no hidden costs.We can repair all makes and models of laptop, desktops, tablets and phones, and all done within your home. There is no need to dismantle your computer and take it to a shop. All repairs are done in front of you, in your home, and a detailed explanation, jargon free as its completed in front of you.

Winner of the IT Technician of the Year for London and South East

??URGENT APPEAL?? Do you have any old laptops lying around and not doing anything? Please consider donating where I’m collecting for local schools. The laptops will be collected, all data securely wiped and renewed for a local school, helping children and their homeschooling. Ideally with a charger and does power on. Free collection within SE London and Kent. Donate by emailing info@ourtech.co.uk, visiting ourtechnician.co.uk or messaging me direct  Thank you #givealaptop #homeschooling

Give A Laptop

Remote Support

Need IT support in isolation? I can provide support via remote assistance, and video across all platforms. 

Remote & Video support provided

iPhone supplied, sent door2door next day and remote setup

It gives me great pleasure to announce that I have been awarded IT Technician of the Year 2019/20 for London. Thank you to all my clients for your continued support and choosing Our Technician.

IT Technician of the Year 2019/20 for London

In the current climate, I’m doing everything I can to keep contact to a minimum. All laptops are cleaned, I use my own keyboard and mouse and hands sanitised throughout. A no hand shake policy and where possible work carried out in a separate room from you. No requests of toilet or tea to minimise the risk to all.  

Non Contact IT Support

Review for Ring Install

Healthcheck and servicing 

iMac hard drive replacement

Mobile in home or business call outs 

Smart devices supply and install 

Our Tech Van

Recent Our Tech flyer

A few weeks ago I went to a customer on behalf of iTechnician, a network of Apple Repairers that I belong to. Although my name isnt mentioned, this article was based on my visit and the repair I did for him.

iTechnician Review

Healthcheck and Service on my laptop

Upgrade iMac to an SSD

Setup New Laptop and iPad

Servicing iMac

A recent interview with myself and the FSB

Our Technician

Very knowledgeable person, who is polite and ensures customer is happy before leaving. Would recommend.

Recommended.

Over the last few years James Broomfield has carried out  work for me several times.  Updating an older computer, installing a new one for business use & wiping previous iMacs so that they can be donated,  as well as giving advice & answering queries on various computer matters.  He is always polite & he is  the one  person I trust if I have any computer issues.

James Broomfield is always willing  to give advise on computer related matters.

James was very helpful when the retailer I had bought my 11-month-old laptop from refused to repair it under the warranty, claiming there was evidence of liquid damage. He did a thorough inspection of the laptop, wrote a clear report identifying the likely cause of the fault and made a video showing him carrying out a diagnostic test. The retailer accepted his findings in full and agreed to repair the laptop under the warranty. James was professional, produced the report quickly and was pleasant to deal with. Highly recommended.

High-quality service

I have used Our Technician for some time now and have always been completely satisfied with all tasks undertaken. Was recommended to me and I would not hesutate to recommend to others.

Our Technician Service Review

James has looked after all my IT needs for many years. He is extremely professional, knowledgeable, reliable, trustworthy and patient. Not only can I rely on him to solve any problems but he also takes time to explain the issue and improve my skills. He has also advised me when I need to upgrade my equipment.  James is always helpful and it is great credit to him that  he supports charities both in fund raising and recycling old IT equipment. I cannot recommend him highly enough. I would not go anywhere other than to James for all my IT requirements.

Excellent service

Like watching a concert pianist. 
Completely in command of the keyboard! 
Highly recommend James.

Maestro!

Average score based on 26 reviews in the last 12 months

Services offered by Our Technician, working as IT and Consultancy

Our Technician | IT and Consultancy | London | Checkatrade

Reliable mobile IT support for Homes &amp; Businesses. All computers, phones &amp; tablets repaired. Viruses removed &amp; private tuition given. New &amp; refurbished laptops supplied &amp; installedOur Technician is a fully mobile IT Support business covering London and Kent. My appointments normally operate on a next day basis, sometimes the same day, at any time to suit your needs. This is regardless of whether you need a laptop repair, installation of your new computer or some tuition on using your equipment.Our Technician will come to your house and provide you with not just the repair of your computer but with outstanding customer service that has a proven track record. We visit your home and provide you with a free, no obligation quote on the fault of computer. If you decide to go ahead, your quote is fixed with no hidden costs.We can repair all makes and models of laptop, desktops, tablets and phones, and all done within your home. There is no need to dismantle your computer and take it to a shop. All repairs are done in front of you, in your home, and a detailed explanation, jargon free as its completed in front of you.

Our Technician is a fully mobile IT Support business covering London and Kent. All computers, phones & tablets repaired. Viruses removed and private tuition given.

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