Mr Stuart Hensley

Independent white-goods engineers based in Reading and Edinburgh. We repair all domestic appliances including cookers, dishwashers, electric hobs, extraction units, fridge freezers and more. We are a small and friendly company with a passion for fixing appliances. We work in Reading, Newbury, Wokingham, Bracknell and surrounding counties using our combined knowledge to get appliances up and running. Unlike some of our competitors: – We work flexible hours to suit our clients needs, often visiting in the evenings– We are open about our prices which is why we publish our fees online– We don’t charge if a second visit is required to install a part*– We don’t charge margins on our parts and provide links to the suppliers we useIf relating to the diagnosed issue. Get in touch if we can be of service

What we do

Previous work

Prompt and Precise LTD

Excellent! Diagnosed the problem and sorted it out. Thank you!

Fixed

Carl and Stuart are brilliant and provide a really amazing service! 

We needed a new kitchen extractor fan and they went out of their way to find a like-for-like model and fit it carefully without disturbing any of the tiles.

That same week our dishwasher packed in. Another engineer came out, took one look and basically said it was too old to bother with. I'd already given up and started looking at new ones when Carl called back and said he thought he could get it going again. He did and it saved us hundreds of pounds!

Can't recommend Prompt and Precise enough.

Amazing Service!

Both our dishwasher and washing machine broke at the same time.
Carl looked at both appliances and was able to give a detailed explanation as to what was wrong with each appliance. Although both machines could be repaired, Carl gave honest advice that repairing them did not make sense financially.

Honest advice

A very good experience with this company. Carl contacted me back promptly and managed to fit me in the following day. He spent a long while testing, diagnosing and fixing the problem with my washing machine. He was very thorough, knowledgeable and happy to answer my many questions. He was also very polite and careful not to damage anything. He also kindly provided advice regarding other appliances and gave helpful indication of potential cost. The pricing was very fair, transparent and payment taken on the day with a card machine, saving time on bank transfers etc. Would thoroughly recommend.

Prompt, precise, excellent.

They were exactly prompt and precise! Came out and immediately diagnosed the fault with my cooker and replaced the heating element. Nice guy and great work. 10/10

The clue is in the name!

They took a sensible approach to meeting my ill-defined needs, the installation was well performed (as far as I can tell), everything tidied afterwards, and a good attitude from the installer. 

It was a little slow getting the installation booked, but then such teams are always busy!

Well Done

Average score based on 11 reviews in the last 12 months

Services offered by Prompt and Precise LTD, working as Appliance Services / Repair in Berkshire etc

Prompt and Precise LTD | Appliance Services / Repair | Reading | Checkatrade

Independent white-goods engineers based in Reading and Edinburgh. We repair all domestic appliances including cookers, dishwashers, electric hobs, extraction units, fridge freezers and more.We are a small and friendly company with a passion for fixing appliances. We work in Reading, Newbury, Wokingham, Bracknell and surrounding counties using our combined knowledge to get appliances up and running.Unlike some of our competitors:– We work flexible hours to suit our clients needs, often visiting in the evenings– We are open about our prices which is why we publish our fees online– We don’t charge if a second visit is required to install a part*– We don’t charge margins on our parts and provide links to the suppliers we useIf relating to the diagnosed issue.                                                                             Get in touch if we can be of service

Independent white-goods engineers based in Reading. We repair all domestic appliances including cookers, dishwashers, electric hobs, extraction units, fridge freezers, and more.

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