Our Commitment
Because your home deserves care, not guesswork
Letting someone into your home to fix, build or improve it? That takes trust. We get it — and we don’t take that lightly. That’s why we don’t just list tradespeople. We check them. We guide you. And we’ve got your back from start to finish, with tools and support to help make sure the job’s done right.
Whether it’s fixing a flickering light or building a whole new kitchen, you deserve to feel good about the work being done. We’re here to help you find the right tradesperson, with the checks, standards and support to make sure it all runs smoothly.
Find a Tradesperson
Checked. Checked again.
Every tradesperson on Checkatrade passes up to 12 checks before joining. That means you’ll only find people who’ve been verified by us — not just anyone with a toolbox.
Some of the checks we carry out:
ID and address verification
References from past customers
Accreditation and qualifications (where applicable)
You can find more details about the checks we carry out here.
The Checkatrade Standard
When someone joins Checkatrade, they agree to uphold the Checkatrade Standard — six clear commitments to quality, including:
Delivering high-quality handiwork
High standards of personal conduct
Working safely and ethically
Communicating clearly
Agreeing costs upfront
Encourage and welcome customer reviews.
It’s not just talk. We remove trades who don’t meet these standards.
Read up on the Checkatrade Standard and our consult our handy booklet.
Real reviews from real people
No guesswork. Just honest feedback from homeowners like you.
You’ll find over 6 million honest reviews on our site, helping you feel confident before you book.
After your job’s done, we’ll ask you to leave a review — it only takes a minute and helps others make the right choice. We use a simple scoring system based on:
Quality of work
Reliability
Communication
You can read reviews directly on a tradesperson’s profile — and yes, we do check them for authenticity.
Why not leave a Review now?
Guarantee - you got it!
If you hired and paid your tradesperson through Checkatrade, you could be covered by the Checkatrade Guarantee — up to £1,000 for eligible work (T&C's apply).
Want to know what’s covered?
Read our Guarantee Terms and Conditions.
Got a concern?
Even with all our checks, things can sometimes go wrong. If they do, we’re here to help.
If you need to raise a complaint about a Checkatrade tradesperson, you can do it in a way that works for you. Our team will look into it fairly and professionally, and we’ll support you through the process.
If you need to make a Complaint.