Kristina M

Reviews (1)

• McConnell utilities
  9.67

  lead pipe mains replacement

  Posted 16 July

  I cannot express how grateful I am for the service Lou and his team provided. He replaced my lead water supply pipe, and what initially seemed like a straightforward job turned out to be far more complicated than expected. The existing pipe had a leak, and because it was part of a shared supply serving more than 10 properties, the whole process became much more challenging. Lou went above and beyond to help me deal with Thames Water, which resulted in multiple visits instead of the single visit originally planned, all at no additional cost. Throughout the entire process, he was always punctual, professional, and proactive in dealing with every issue that arose. His work ethic, commitment, communication, and willingness to go the extra mile were exceptional. I genuinely feel fortunate that I chose Lou over the other contractors I was considering. I cannot recommend him and his team highly enough—they were an absolute pleasure to deal with from start to finish. Thank you, Lou. I really appreciate everything you did.
  
  Job location: DA17