
Andrew
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Reviews (1)
Sokleen Cleaning and Gardening
5.33 Deep clean of a large very dirty house
Posted 26 May
Contracted this company to deep clean my parents’ neglected house. I was told it would be “2 people” at “£30 per hour,” which I reasonably understood as £30 total. They viewed the property beforehand but still underestimated the time needed. Midway through, they asked to return the next day or bring their children while working, which felt unprofessional. After 10.5 hours, parts of the house remained untouched. I was then told the rate was actually £30 per person per hour (£60 total), resulting in a £670 bill + materials. Good cleaning upstairs, but poor communication and pricing transparencyVerified reviewerJob location: PE27