
Edward L
- Jobs booked
- 2
- Reviews
- 2
Reviews (2)
HouseClean Pro
2.67 Poor clean and a troubling response to complaint
Posted 4 days ago
Booked an end-of-tenancy clean (£370). The work was well below professional standard — cobwebs, food debris, dust, an unclean appliance and marks throughout. The company acknowledged areas fell short but refused to re-clean, citing a 24-hour rule never disclosed at booking, and offered only a partial payment. My bank later resolved the dispute in my favour. Of particular concern: in its submission to the bank it claimed it had offered to re-clean, directly contradicting its own email refusing exactly that. Cannot recommend.Verified reviewerJob location: SW5FASTFIX LONDON Ltd
10 Excellent communication and service.
Posted 01 June
Really helpful; came when they said they would, worked fast and did the job to a high standard. Highly reccomended.Verified reviewerJob location: SW5