KAI M

Reviews (1)

• ST Squared Limited
  6.33

  fitting 9 internal doors

  Posted 30 July

  Steve and Tom did the work well They were clean and got the job done in the time they said. 6 of the 9 doors were fire doors that required the door stops being removed which he explained to me saying that the doors stop could break while removing which I understood but when they finished the job I found that they cracked the wooden threshold strip and didn't communicate that they damaged it or they didn't repair it during the time they were there. I ordered the doors but made an error and order one to big but when it got flagged up Steve has already cut the door to height meaning that it couldn't be sent back for a replacement and there for I had to got out of pocket for a mistake we both made I took responsibility I ordered it wrong but if it was checked before cutting it this matter could have been resolved without leaving me out of pocket for a door I can't return now. there were a few snags that I highlighted to Steve and he was willing to sort it out but I decided to do it myself due to already having the tools to do it overall I'm slightly disappointed but I guess this is what I get when needing some help to meet my owe deadline. honestly wished I did the job myself
  
  Verified reviewer

  Job location: EX7