Shirisha S

Reviews (1)

• SuperClass Clean Ltd
  2.33

  Worst experience

  Posted 07 July

  Very bad experience. The on-site workers were polite, hardworking, and did a good job with the cleaning. The gentleman I spoke to over the phone was also helpful and communicated well. Unfortunately, the overall experience was let down by poor management and communication. There were repeated delays, missed appointments, unanswered calls, last-minute changes to the agreed payment method (from credit card to bank transfer), and inconsistent explanations for the delays. I felt there was little to no accountability, with blame often being shifted onto the customer rather than acknowledging it.
  Verified reviewer

  Job location: NP4