Regulatory Agencies
Notice: Restricted Access
The information contained on this website is provided exclusively for use by Enforcement Agency Officials or Regulators.
Checkatrade (Vetted Limited) operates under a Primary Authority Partnership with Buckinghamshire and Surrey Trading Standards (Surrey County Council). This means that enforcement / regulatory agencies should, wherever possible, refer enquiries or potential enforcement actions to the Primary Authority first before approaching Checkatrade directly.
Any unauthorised access, use, or distribution of this information for purposes outside its intended scope is strictly prohibited. If you are not an enforcement agency professional or regulator, please return to the main part of the Information Centre.
By continuing to access this site, you acknowledge and agree to these terms.
Our Commitment to Enforcement Agency Support
Checkatrade’s Primary Authority Partnership with Buckinghamshire and Surrey Trading Standards (Surrey County Council) provides enforcement / regulatory agencies (“Agencies”) with confidence that our practices are subject to ongoing oversight by Trading Standards. The benefits include:
Consistency and Assurance – Regulatory guidance is coordinated through the Primary Authority, ensuring consistency across different enforcement bodies.
Efficiency in Regulation – Agencies can rely on assured advice that has already been subject to scrutiny, reducing duplication and unnecessary regulatory burden.
Stronger Collaboration – A direct line of communication between Checkatrade and Trading Standards helps to resolve compliance issues more effectively.
Important: Trading standards regulators should consult the Primary Authority Register in the first instance before contacting Checkatrade directly.
Further details of our Primary Authority Partnership can be found here: PA Register
Supporting Your Mission
We are pleased to welcome Enforcement and Regulatory Authorities to this dedicated section of our website.
These pages are designed to support your work by providing key updates, essential resources, and useful tools to enhance efficiency and collaboration. We understand the importance of your role, and this information centre, is built to assist you with:
Latest Updates & Announcements – Stay informed with policy changes, regulatory developments, and news from Checkatrade.
Information & Resources – Access a comprehensive collection of guidance documents, reports, and other materials.
How to Get Started
Please familiarise yourself with the content on our pages and take a look around. We appreciate your dedication to regulatory oversight and enforcement.
These pages are designed to enhance your work and ensure you have the support you need from us.
Who Should Not Use This Portal
This section of our website is intended exclusively for enforcement and regulatory authorities.
If you are a trade or a homeowner, a business supplier, or seeking general information, please visit our Contact Us page for assistance with your enquiries.
Information and Policies
Access essential information about our operational policies, privacy guidelines, and terms of service. Our transparent documentation ensures you fully understand your rights and responsibilities, providing clarity and confidence while engaging with our platform.
View our Information and Policies Hub
FAQs
Find quick answers to common questions, links to information and regulatory clarifications for regulatory and enforcement professionals. Our FAQs allow you to navigate our business practices and policies in a way that supports Enforcement Agency case enquiries.