JOBS
Getting Jobs through Checkatrade
Created 11/25
This guide explains how leads work on Checkatrade, what to expect depending on your membership type, and the steps you can take to increase the amount of work you receive. You’ll also learn how to improve lead quality, boost your visibility, and understand what to do if enquiries don’t feel right for your business.
Here's all you need to know about getting jobs through Checkatrade:
Approved member and not receiving jobs?
Approved members do not appear in standard search results, so you shouldn’t expect leads through location or trade searches.
Homeowners can still find you by searching your business name, so keeping your profile updated will help you convert those customers.
Want more work?
If you’re on a Fixed Plan, browse the Campaigns section in the Members Area for visibility-boosting add-ons.
Not on a Fixed Plan? Call us on 03330 329 557 — we’ll walk you through your options.
Getting poor-quality or irrelevant leads?
Mark spam, decline poor-fit jobs with a reason, and review your subcategories. These actions directly improve future lead matching.
Just joined and not getting enquiries yet?
Profiles go live within ~24 hours after vetting. A strong profile with PLI, accreditations, photos, a clear description and early reviews will help you start attracting more work.
What Jobs You’ll Receive as an Approved Member
Approved membership does not include appearing in standard search results on Checkatrade. This means you won’t receive leads the same way full members do.
You still receive valuable benefits:
Access to all member perks
Ability to promote yourself as an Approved & Guaranteed Checkatrade member
Use of the Checkatrade logo on vans, websites and marketing materials
Customers can still find you by searching your name, so it’s important to:
Keep photos of your work updated
Collect and display recent reviews
Maintain a clear, accurate description of your services
These updates help you convert customers who already know you or have seen your branding elsewhere.
Marking Spam Leads: How It Helps Us Improve
We work hard to block fake, irrelevant or inappropriate enquiries — but occasionally one can slip through.
A spam lead includes:
Enquiries that aren’t genuine
Requests from competitors
Anything that breaks our code of conduct
How to report a spam lead
Open the job notification
Review the details
Tap Decline
Choose Spam
Flagging spam helps us refine our filters, reduce time-wasters and improve the overall quality of leads for everyone.
Getting More Work from Checkatrade
If you want to grow your business, we offer add-on options to boost visibility and increase lead volume.
If you’re on a Fixed Plan
Open the Members Area
Go to Campaigns
Explore tools designed to increase your exposure in the areas you want to work
If you’re not on a Fixed Plan
Call 03330 329 557 and we’ll help you explore available options based on your trade, area and business goals.
Getting Started: How to Attract Leads as a New Member
After passing your vetting checks, your profile goes live on the Checkatrade site (it may take up to 24 hours to appear). To stand out in searches:
Add your Public Liability Insurance (PLI)
Builds trust and reassures customers.
Provide accreditations and certificates
Essential for specialist or regulated work.
Share your reviews link
Past customers can leave reviews even if they didn’t find you through Checkatrade.
Update your profile description
Be clear about what you do, where you work and why you’re the right choice.
Upload strong photos
Showcase recent work, team images and branded van shots.
These simple steps help customers feel confident contacting you for work.
Improving the Quality of Leads You Receive
We’re focused on ensuring you receive genuine, relevant enquiries — and you can help improve this too.
Say no to the wrong jobs
Decline unsuitable leads with a reason. This teaches our system what’s right for you.
Review your subcategories
If leads feel off-target, adjust your subcategories in the app or Members Area.
Report spam
Flagging suspicious leads helps us prevent similar ones from reaching you or others.
Need extra help?
Our Membership Advice team can review your setup with you.
Use the Contact Form on this page to get in touch.
Still need support?
* Calls charged at local rate for BT customers, other service providers may charge more.