ACCOUNT MANAGEMENT
How can I contact Checkatrade?
Created 09/25
We’re here to help! Whether you have a complex enquiry or a simple request regarding your account, there are multiple ways to reach our support team. Below, we’ve outlined the different contact options available to you.
Our Office Hours
Our support team is available from 9:00 AM to 5:00 PM, Monday to Friday. We aim to respond as quickly as possible during these hours.
Contact Methods
Email via Contact Form (For Account Maintenance and Standard Enquiries)
For account-related enquiries or standard service requests, you can email us via the contact form at the bottom of this page. Whether it's a billing question or a simple service request, our team will get back to you as soon as possible.
Call Us (For Complex Enquiries)
If you have a more complex issue or need in-depth assistance, you can still give us a call, our number is at the bottom of this page. Our team is ready to help you over the phone with detailed support but we would recommend the above channels for simple requests to save you time.
Still need support?
* Calls charged at local rate for BT customers, other service providers may charge more.