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Reviews

  • 8.33

    Good effort, small problem later

    Posted 1 day ago

    After examining the area around the kitchen sink, he felt that the tap was leaking and the leak was dripping down the back of the countertop. He replaced the tap and sealed the countertop area. This work was done in May, but I've subsequently found a small leak from the pipes under the sink, it wasn't really hurting me but it did evolve into another leak in the ceiling of the downstairs flat.
    Verified reviewer
    Job location: SL1

    Response from 0800 Homefix Ltd

    Hi Stephen, thank you for your feedback. We understand how frustrating it can be to discover a leak. The work we completed at the time was carried out to the required standard, please let us know if we can assist.

  • 5.67

    After care service

    Posted 2 days ago

    Had some work done a year ago. They replaced and fitted a douche hose among other things. Now it's leaking again they want to charge another call out + VAT as its a couple of days over 12 months. I never complained when I had to reschedule another couple of days when the plumber didn't notice the taps were different to that of what he was expecting or when I had to call him back when it was signed off due to drip at the back of the sink.
    Verified reviewer
    Job location: E17

    Response from 0800 Homefix Ltd

    Hi Adam, thank you for reaching out. We provide a 12-month guarantee on our works, but as your request has come to us after this period has ended, we’re unfortunately unable to cover it under warranty.

  • 10

    Excellent Service

    Posted 4 days ago

    Excellent service and great workmanships highly recommended
    Verified reviewer
    Job location: E16

    Response from 0800 Homefix Ltd

    Thanks for the great review! We appreciate you taking the time to share your experience.

  • 10

    Fixed shower fitting and checked water pressure

    Posted 5 days ago

    0800homefix had great communication, provided a next day appointment, turned up promptly and fixed within the hour.
    Verified reviewer
    Job location: W6

    Response from 0800 Homefix Ltd

    We truly value your feedback—thank you!

  • 10

    had a leak under kitchen sink, found and repaired leak.

    Posted 6 days ago

    promptly contact, plumber arrived relatively quickly and found the leak. Repair took a couple of hours, but kept me informed along the way.
    Verified reviewer
    Job location: SE25

    Response from 0800 Homefix Ltd

    Amazing feedback, thank you.

  • 0

    120 call out fee to confirm the issue, zero work covered in that fee.

    Posted 6 days ago

    I posted about a blocked drain that was flooding. I was quoted 100 plus vat for next day call out, which included labour for an hour. The problem clearly required drain clearage at quote stage. The engineer arrived and informed me that the job would require drain clearage, and that this would cost 450 pounds plus vat. So I have paid 120 pounds total, for someone to come and look at the problem as I described it, and confirm it existed. I will not be progressing with the work, nor will I use this company again. The engineer was very polite and apologetic, but the quote was dishonest.
    Verified reviewer
    Job location: W11

    Response from 0800 Homefix Ltd

    Thank you for your feedback. The work required turned out to be more extensive than initially anticipated and needed descaling. I can see from our system that you have been provided a discounted quote, as we have already deducted the call-out charge.