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1st Call Heating and Drainage

10/10

Cramlington, Northumberland

Checkatrade member since 2014
10

Public liability insurance is unverified

Customer Reviews

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10 /10

Based on 7 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (374)

  • 10

    Mechanical Engineer

    Posted 18 March

    Required a new combi-boiler to be fitted. Had good reviews from a family member who had also had this done and recommended 1st Call. A home visit was quickly arranged and quotes subsequently received. He turned up when stated, saying the job may take 2 days, but he was finished in one. Complete new boiler fitted, including knocking bricks out to fit the outside flue, which were neatly cemented back in leaving no mess. Overall a good quality job by someone who left me confident that it had been done right. Two subsequent services have been done when he said he'd be there. Would use again.
    Verified reviewer
    Job location: NE23
  • 10

    Boiler

    Posted 26 February

    Very happy indeed great service and the bloke graig was very friendly and efficient I'd highly recommend him to anybody 👍🏻👍🏻👍🏻
    Verified reviewer
    Job location: PR7
  • 10

    Boiler service

    Posted 31 January

    The company had to cancel first appointment but it was quickly renewed. Guy was on time and job done - he discussed the job and signed for the boiler work and left
    Verified reviewer
    Job location: NE23
  • Anonymous
    10

    Boiler replacement

    Posted 03 January

    One of the most professional and reliable tradesperson I've had the pleasure of dealing with. Turned up bang on time and worked quietly until the job was complete.
    Verified reviewer
    Job location: NE22
  • Anonymous
    10

    Disconnection of old Gas Cooker

    Posted 09 November 2024

    David was very professional, he provided a good service, friendly and gave good advice. He disconnected my old range cooker and secured the gas supply. He also serviced my boiler and provided evidence of the service carried out. Thank you David.
    Job location: NE61
  • Anonymous
    10

    Combi-boiler replacement

    Posted 11 September 2024

    Turned up when agreed. Very professional, quietly got on with the work until it was finished, no loud chatting, swearing, or music playing, no breaks despite working over half a day.
    Verified reviewer
    Job location: NE22

Photos

Company Info

Owner

Andy & Louise Hedley

Partnership

11 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesInsurance Work Undertaken

Website | Facebook


Welcome

1st Call for your heating and plumbing needs. Don’t forget we do bathrooms too.

We have been in business for more than 10 years, we offer a wide range of different services and all our work is fully guaranteed.


Why chose us?

With over 15 years of experience in the industry, we have been experiencing a vast amount of growth. This is because we believe in putting our customers first. We offer a professional yet affordable service and guarantee all our work. This means all our customers have piece of mind. Feel free to check out our review before giving us a call.

Click here to view our reviews


What do we offer?

There really is no job too big or too small, if something isn't listed below then please still call us. We may still be able to help you.


Central Heating Engineer

Boiler Repair & Servicing

Central Heating Installation & Serving - Gas & LPG

Gas Boiler Installation

Gas Cooker Installation

Landlord Gas Certification and Safety Checks

LPG Boiler Installation

Smart Thermostats


Plumbing

Blocked Baths / Sinks / Toilets

General Plumbing

Pipe Fitter

Pluming Repairs

Power Flushing

Radiators/Vales/Thermostats Installation and Repair

Shower Installation & Repair

Tap Repair

Under Floor Heating

Unvented Hot Water Cylinders

Water Mains Specialist – Pipe Replacement, Moling and Lead Pipes

Water Pumps

Water Supply Pipe Repairs


Thanks for your interest…

Thank you once again for taking the time to look us up, we hope whoever you chose, you get the job done.

If you do decide to chose us, we would be grateful for you feedback as it is our philosophy to let our customer do the talking. It's through your feedback that our business grows.

Accreditations and awards

bpec Certification Ltd
bpec Certification Ltd