1st Call Heating and Drainage
Cramlington, Northumberland
Checkatrade member since 201410
Public liability insurance is unverified
Customer Reviews
Write a review10 /10
Based on 7 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (374)
10 Mechanical Engineer
Posted 18 March
Required a new combi-boiler to be fitted. Had good reviews from a family member who had also had this done and recommended 1st Call. A home visit was quickly arranged and quotes subsequently received. He turned up when stated, saying the job may take 2 days, but he was finished in one. Complete new boiler fitted, including knocking bricks out to fit the outside flue, which were neatly cemented back in leaving no mess. Overall a good quality job by someone who left me confident that it had been done right. Two subsequent services have been done when he said he'd be there. Would use again.Verified reviewerJob location: NE2310 Boiler
Posted 26 February
Very happy indeed great service and the bloke graig was very friendly and efficient I'd highly recommend him to anybody 👍🏻👍🏻👍🏻Verified reviewerJob location: PR710 Boiler service
Posted 31 January
The company had to cancel first appointment but it was quickly renewed. Guy was on time and job done - he discussed the job and signed for the boiler work and leftVerified reviewerJob location: NE23- AAnonymous
10 Boiler replacement
Posted 03 January
One of the most professional and reliable tradesperson I've had the pleasure of dealing with. Turned up bang on time and worked quietly until the job was complete.Verified reviewerJob location: NE22 - AAnonymous
10 Disconnection of old Gas Cooker
Posted 09 November 2024
Job location: NE61David was very professional, he provided a good service, friendly and gave good advice. He disconnected my old range cooker and secured the gas supply. He also serviced my boiler and provided evidence of the service carried out. Thank you David. - AAnonymous
10 Combi-boiler replacement
Posted 11 September 2024
Turned up when agreed. Very professional, quietly got on with the work until it was finished, no loud chatting, swearing, or music playing, no breaks despite working over half a day.Verified reviewerJob location: NE22
Photos
Company Info
Owner
Andy & Louise Hedley
Partnership
11 years on Checkatrade
VAT Registered
No
Welcome
1st Call for your heating and plumbing needs. Don’t forget we do bathrooms too.
We have been in business for more than 10 years, we offer a wide range of different services and all our work is fully guaranteed.
Why chose us?
With over 15 years of experience in the industry, we have been experiencing a vast amount of growth. This is because we believe in putting our customers first. We offer a professional yet affordable service and guarantee all our work. This means all our customers have piece of mind. Feel free to check out our review before giving us a call.
Click here to view our reviews
What do we offer?
There really is no job too big or too small, if something isn't listed below then please still call us. We may still be able to help you.
Central Heating Engineer
Boiler Repair & Servicing
Central Heating Installation & Serving - Gas & LPG
Gas Boiler Installation
Gas Cooker Installation
Landlord Gas Certification and Safety Checks
LPG Boiler Installation
Smart Thermostats
Plumbing
Blocked Baths / Sinks / Toilets
General Plumbing
Pipe Fitter
Pluming Repairs
Power Flushing
Radiators/Vales/Thermostats Installation and Repair
Shower Installation & Repair
Tap Repair
Under Floor Heating
Unvented Hot Water Cylinders
Water Mains Specialist – Pipe Replacement, Moling and Lead Pipes
Water Pumps
Water Supply Pipe Repairs
Thanks for your interest…
Thank you once again for taking the time to look us up, we hope whoever you chose, you get the job done.
If you do decide to chose us, we would be grateful for you feedback as it is our philosophy to let our customer do the talking. It's through your feedback that our business grows.
Accreditations and awards
