1st Call Heating and Drainage Logo

1st Call Heating and Drainage

Cramlington, Northumberland
+Approved member since 2014

Services and skills

  • Central Heating

    9 skills

    Gas Boiler Installation

    Gas Boiler Servicing / Repair

    Gas Central Heating Installation

    Gas Cooker Installation

    Gas Safety Checks - CP12

    LPG Boiler Installation

    LPG Central Heating Installation

    LPG Central Heating Servicing / Repair

    Smart Thermostats

  • Services

    3 services

    • Domestic Work
    • Free Estimates
    • Insurance Work Undertaken


Customer reviews

Overall ratingin last 12 months

10Write a review
  • Workmanship10 out of 10
  • Tidiness10 out of 10
  • Reliability10 out of 10
  • Courtesy10 out of 10
Write a review

374 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Boiler replaced.

    10Verified Review

    An excellent job done and would be very happy to recommend them.

    Location: NE6
  • Hot water returns thanks to Andy!

    10Verified Review

    Omg Andy is a life saver!! Our hot water has been problematic for a few days, then went off completely. Our regular boiler guy was on holiday (shocking!!) and we were starting to despise cold showers!! Then in comes Andy! Rang him yesterday n explained the problem. He asked me to test this n that then diagnosed the problem. Within 24 hours of my initial call, he has replaced the worn out part and peace (and of course hot water) has now returned to our house (no more screaming of the cold in the shower!) 10 out of ten for service. He has made this couple very very happy!!

    Location: NE23
  • Replacement of worn out Worcester Combi Boiler

    10Verified Review

    Arrived Promptly on time at 8.15 am ,worked non stop ,and the New Baxi 830 Boiler was fully fitted by 12.25 pm. Instalation Time was so quick to complete as no Flushing of system was done as I was advised, to my amazement ! ,that my not economical to repair leaking 18 year old Worcester Boiler system was found to be clean.... First Call Heating Also gave me the lowest Price.....

    Location: NE23
  • To replace, remove, and relocate the central heating boiler

    10Verified Review

    This is a company that I rate highly they are professional outfit who deliver to a high standard. In this instance I seen this job as extremely challenging due to the relocation aspect however Andy and the team did a fantastic job. Their work ethic is to deliver to a high standard. They are extremely polite, tidy and turn up when they say they will. The standard of work is first class and we are delighted with the outcome. I am a professional of 43 years and I would highly reccomend 1st call heating without hesitation. Thanks for a job done well

    Location: NE23
  • Set up central heating on timer difficult new digital

    10Verified Review

    On time , shoes off respect for carpets, job sorted

    Location: NE23
  • Central heating boiler serviced

    8.5Verified Review

    A very courteous professional service. Very satisfactory.

    Location: NE61

Company profile

  • OwnerAndy Hedley
  • Member Since2014
  • Public Liability InsuranceSelf-Certified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATNo
  • Company typePartnership

Company info

Website | Facebook 


1st Call for your heating and plumbing needs. Don’t forget we do bathrooms too.

We have been in business for more than 10 years, we offer a wide range of different services and all our work is fully guaranteed.

Why chose us?

With over 15 years of experience in the industry, we have been experiencing a vast amount of growth. This is because we believe in putting our customers first. We offer a professional yet affordable service and guarantee all our work. This means all our customers have piece of mind. Feel free to check out our review before giving us a call.

Click here to view our reviews

What do we offer?

There really is no job too big or too small, if something isn't listed below then please still call us. We may still be able to help you. 

Central Heating Engineer

Boiler Repair & Servicing

Central Heating Installation & Serving - Gas & LPG

Gas Boiler Installation

Gas Cooker Installation

Landlord Gas Certification and Safety Checks

LPG Boiler Installation

Smart Thermostats


Blocked Baths / Sinks / Toilets

General Plumbing

Pipe Fitter

Pluming Repairs

Power Flushing

Radiators/Vales/Thermostats Installation and Repair

Shower Installation & Repair

Tap Repair

Under Floor Heating

Unvented Hot Water Cylinders

Water Mains Specialist – Pipe Replacement, Moling and Lead Pipes

Water Pumps

Water Supply Pipe Repairs

Thanks for your interest…

Thank you once again for taking the time to look us up, we hope whoever you chose, you get the job done.

If you do decide to chose us, we would be grateful for you feedback as it is our philosophy to let our customer do the talking. It's through your feedback that our business grows.

Contact details

Accreditations and awards