1st Defence Locksmiths Leeds Logo

1st Defence Locksmiths Leeds

Leeds, West Yorkshire
5
+Approved member since 2017

Services and skills

  • Locksmith

    7 skills

    Doors Opened / Unlocked

    Emergency Locksmith Service

    Lock Fitting

    Lock Repair

    Security Door Locks

    Snap Locks

    Window Lock Fitting

  • Services

    6 services

    • Domestic Work
    • Commercial Work
    • Free Estimates
    • Cards Accepted
    • Insurance Work Undertaken
    • 24 Hour Call-out

Albums

Customer reviews

Write a review

10 /10

Based on 5 reviews over the past 12 months

Quality of work

10

Reliability

10

297 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • 10

    The lock on my front door was jammed and not working properly.

    Posted 17 December 2024

    Would highly recommend Ben, he was very responsive squeezed us in at short notice and was very thorough in his work. He explained all the steps he was taking and the origin of the problem. The whole experience was transparent and hassle free.
    Verified reviewer
    Job location: LS25
  • 10

    Change of Patio Door Lock.

    Posted 08 November 2024

    New 5 Star Response & Service. Contacted 1st Defence Locksmiths early morning after snapping our only key in our patio door. Came out same day and was very knowledgeable, polite and very professional. Would highly recommend and will most definitely use again for all our locksmith requirements. Thank you Ben, a true local hero.
    Verified reviewer
    Job location: LS12
  • 10

    Emergency locks

    Posted 06 November 2024

    Excellent service and reliability
    Verified reviewer
    Job location: LS12
  • 10

    Door lock replacement

    Posted 23 April 2024

    Rapid response even on a weekend and whilst job was non-urgent, appointment made quickly at a convenient time.
    Verified reviewer
    Job location: LS18
  • 10

    Changing a number of locks

    Posted 22 February 2024

    Very responsive in giving advice and a quote for the work. Arrived on time. Neat and tidy. Explained the new locks really well. I highly recommend Ben and his team.
    Verified reviewer
    Job location: LS18
  • 10

    Gain entry to door and replace lock

    Posted 14 February 2024

    Ben was very professional, good quality workmanship, explained the process and pricing as quoted. Would highly recommend this company.
    Verified reviewer
    Job location: LS26
  • 10

    Changing lock

    Posted 24 January 2024

    Arrived promptly in the appointment time and got the work done with minimal disruption. Very polite and explained what was being done and options available.
    Verified reviewer
    Job location: LS17
  • 10

    Changed our garden door lock.

    Posted 20 January 2024

    Ben was easy to communicate with before and during the job. He was very courteous and professional. I would definitely recommend him to others.
    Verified reviewer
    Job location: LS10
  • 10

    Change of locks

    Posted 12 January 2024

    Ben was absolutely brilliant. Came on time. Had a wealth of knowledge. Fixed a slightly faulty lock without having to change it (saved us some money!). He also upgraded our back door lock. All done within and hour. Very reasonably priced too.
    Verified reviewer
    Job location: LS17
  • 10

    Swollen door/stuck lock

    Posted 05 January 2024

    Mark was on time, very courteous and advised me what needed doing. He carried out the work quickly and tidied up. I was very pleased with the job and the value for money. Would highly recommend.
    Job location: LS15

Company profile

  • OwnerMr Ben Gatenby
  • Member Since2017
  • Public Liability InsuranceSelf-Certified
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATNo
  • Company typeLtd Company

Company info

Locksmiths Leeds | Family Run Leeds Locksmiths.

 

Hi, I’m Ben and I own 1st Defence Locksmiths Leeds which is a well-established family run company.

I have been in the locksmith industry for 20 years.

I have worked as a bench locksmith while I was still at school many years ago and also had 7 years’ experience with another locksmith company in Leeds, carrying out lock and door repairs.

I’ve been running 1st Defence Locksmiths Leeds for over 15 years now and in this time we have built a fantastic customer base with exceptional reviews all over the web.

 

I learned the old fashioned way

When I first started learning to be a locksmith there wasn’t really any such thing as a locksmith training course. The only way to learn was to try and get a job with an already established locksmith that was willing to give you a chance and show you the ropes. As I’m sure you can appreciate there is a lot to learn and it takes many years to hone your skills and gain experience, just as it does with any job or trade. The problem nowadays is there are so many so called locksmith training companies out there just churning out locksmith after locksmith. Many of these courses are 3 day courses or 5 days at best. How much can you really learn in 3 - 5 days? I am really proud that I learned the old fashioned way as I have something that can’t be taught in a classroom which is experience.

 

Local Locksmiths

We are not a national locksmith company or call centre! When you call you will always speak directly to me, a highly experienced locksmith who can diagnose problems and quote over the phone. Not somebody in a call centre with no knowledge of the locksmith industry. Unfortunately, our industry is full of national call centres who claim to be local Leeds locksmiths but in fact are from out of town. These companies will usually take your booking and then ring around a huge list of locksmiths to see if any of them are willing to cover the job on their behalf. National locksmiths commonly found on Google will often look cheaper than us in their adverts. They are usually stating a call out fee and it's up to the customer to ask if that's plus labour, parts, VAT etc. When we quote a price over the phone that is an all inclusive price with everything factored in. This ensures there or no surprises regarding price once our work is complete. We can always beat these companies on price due to lower overheads, and the most important thing is we are actually locksmiths based in Leeds meaning we can usually get to you much faster in emergency situations.

 

Quality Assured

We offer a full 12 month guarantee on all parts supplied and fitted by 1st Defence Locksmiths Leeds. So in the unfortunate event that any manufacturing faults occur which are out of our control we will replace any defective parts immediately giving you maximum peace of mind. For this reason, we now only supply and fit parts as a whole package. We don’t install customer supplied parts as no guarantee could be given on parts. Also buy supplying our own parts we can ensure that only top quality brands are used. 

 

Areas Covered

We cover all Leeds postcodes and the surrounding areas. We also cover parts of Bradford and Wakefield. 

 

Work Carried Out

  1. Lock opening
  2. Lock Repair
  3. Lock Replacement
  4. Upvc door repairs
  5. Wooden door repairs
  6. Window repairs
  7. Aluminium door repairs
  8. Garage door locks
  9. Shop Front door repairs
  10. Shop front lock replacements
  11. Van Locks

Summary

1st Defence Locksmiths Leeds, a family run locksmith company serving the whole of Leeds and the surrounding areas. We cover anything from a simple lock change to a complete master keyed system. We are not a national locksmith or call centre. We have old fashioned values, we are polite, honest and friendly and always aim to carry out work to the highest possible standard. We aim to respond to all emergency jobs the same day and in a lot of cases we can be there within the hour. All our parts come with a 365-day guarantee.

Contact details