Customer Reviews (240)
I locked myself in the bathroom, after the door lock failed.
Given the earliest time they could get someone to visit was 1.5 hours and I was locked in my bathroom, they kindly gave me advice over the phone. I sent them a picture of the lock from my phone and they told me what to do and remarkably I freed myself. And they did not charge for this assistance, so very appreciative and first rate service.
Replace lock barrel on front door
The lock on our front door was sticking and we were unable to turn the key to lock or unlock the door properly. Lenny arrived at the time we agreed and after checking what the issue was he then explained to us what needed doing. The door lock is now working correctly. Great service, I can highly recommend 1stop locksmiths
Unprofessional and rude
After failing to fix my window Lenny texted me to say ''if u knew we was coming today maybe u should of took day off work'. Having already taken 5 days off work to deal with the misaligned window and made sure his guys could access the flat today I was a little underwhelmed by this. Especially when he followed up with ''u will never be happy with what any one does for u'. Lenny and I have not met and I don't suppose we now ever shall.
Reply from 1 Stop Locksmiths
This was the first time we had been to this property . So his previous visit was not 1stop. Also there one thing we will not accept is rude people so if they are rude to me or my guys we will do the same back
I was locked outside my house and a Locksmiths skills was required in order to open our front door.
I want to give a massive thank you to Lenny (recommended by a work friend) who came to our rescue when we were locked out of our house. Lenny also stopped us getting us ripped off by another locksmith (found on Google) who took advantage of our desperation and wanted to charge us hundreds of pounds for something that wasn’t even necessary. Lenny was very kind, honest and professional. Thank you for stepping in at the 11th hour!
Fixing bifold door
Very friendly service and provided some great insight with keeping home secure
Replace a digital type lock on the side gate
The locksmith arrived on time, was very helpful and informative, did a good efficient job, and charged me a very fair price. Very happy with the service
Fixed the locking mechanism on my front door
Came to fix front door lock the next day after calling. Was honest in his diagnosis and fixed the issue at a reasonable price. Very trustworthy and would recommend and use again
Fix lock on door
Great service. Good communication and very quick turnaround. Would recommend
Adjusting door
Excellent service. Helpful and knowledgeable. Would highly recommend
Opening a locker that was locked.
The job was done quickly and proficiently. Everyone I spoke to was friendly and professional. Would use them again in the future should need be.