1st Porter Call Plumbing & Drains
Southampton, Hampshire
Checkatrade member since May 201310
Services
- 24 Hour Drain Clearance
- Blocked Drains
- CCTV Surveys for Drains
- Drain Installation
- Drain Repair
- Drainage Investigation
- Emergency Drain / Sewer Clearance Service
- Sewage Pump Maintenance
- Soakaway Clearance
- Bathroom & Kitchen Plumbing
- Blocked Baths
- Blocked Sinks
- Blocked Toilets
- Emergency Plumber Service
- General Plumbing
- Pipe Fitter
- Plumbing Repairs
- Radiator Installation
- Radiator Repair
- Radiator Thermostat Valve Installation
- Radiator Thermostat Valve Repair
- Shower Installation
- Tap Repair
- Thermal Dynamics
- Water Leak Detection
- Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
- Water Pumps Installation
- Water Pumps Repair
- Water Supply Pipe Repairs
- Shower Repair
Customer Reviews
Write a review10 /10
Based on 26 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this tradesperson for their professional, knowledgeable, and efficient service in resolving complex drainage problems. They are frequently described as responsive, thorough, and communicative, often using advanced equipment to diagnose and fix issues effectively.
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Reviews (2072)
10 Excellent Plumbing Job
Posted 07 August
We had a blocked sewerage drain, and Mr Porter was called to unblock it. He had to access the drain from outside our neighbour's property because we couldn't find a drain cover in our garden. He had excellent equipment and accessed the drain with a camera. He found the blockage and unblocked the drain swiftly. He then scanned our garden with a ground penetrating scanner to reveal a drain cover that had been covered up by a previous owner. The job was successfully completed and we are happy to recommend 1st Porter Call Plumbing & Drains highly.Verified reviewerJob location: SO1810 Experienced & Skilled work
Posted 25 July
We called Alan out again to help with our blocked sink, having had “Drain Doctors” company come out (due to Alan being on holiday) and after doing some exploration them saying they couldn’t resolve it unless we ripped up our kitchen flooring to gain access. Alan expertly helped solve the issue with his experience and attention to detail - without any floor being ripped up. Can’t recommend 1st Porter Call enough.Verified reviewerJob location: SO5310 Major flood in Church Rooms on a bank holiday
Posted 05 July
Attended on a bank holiday and dealt with the floodVerified reviewerJob location: SO5110 Bathroom drain
Posted 03 June
Very satisfied with the service.Verified reviewerJob location: SO1610 Multi-layered problem, reassuringly thoroughly excellent response, highly recommend as first call.
Posted 02 June
Poorly designed bathrooms and drainage blighted our lovely home - which has now been fully rectified and drastically improved upon Alan’s investigation, analysis and solutions. A repeatedly blocked sink which caused our call out, revealed scaled, backed up and septic waste lying in incorrectly installed pipework, accumulating unhealthily over time. We are so grateful to Alan’s insightful expertise and experience, due to his multi faceted approach to our issues of drainage, sewerage (int./ext.), plumbing and his extensive equipment which meant he was a one stop powerhouse to swiftly resolve.Verified reviewerJob location: SO5110 Drain cleaning
Posted 31 May
Very professional, would recommend.Verified reviewerJob location: SO53
Photos
Company Info
Owner
Mr Alan Porter
Ltd Company
12 years on Checkatrade
VAT Registered
No
24 -7 EMERGENCY? ( Make us your first Port of Call ) !!!
We are adhering to government guidelines for social distancing. 1st Porter Call was established in 2008 by myself Alan Porter, a Plumbing and Drainage Engineer.
I have 30 years’ experience 20 years working for the local Council and a leading Water Company as well as facility management company as well as domestic customers in the South of England.
Our extensive range of services means that ours is the only number you will need.
1st Porter Call can cater for both domestic and commercial customers offering a 24 hour Service for Plumbing and Drain Emergencies.
Our extensive range of services means that ours is the only number you will need.
From CCTV drain surveys to blocked sinks, leaky taps to a burst water main, we can offer a solution to all.
Please call me anytime:
- Have An Emergency: I'm Available 24/7
- There Is No Call Out Fee
- No Distance Is Too Far
- All major credit and debit cards are accepted.
Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks
Member since 2013
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