Friendly and approachable. However they constantly asked for the money before completion which we obliged due to feasible reasons. Took a month to render a back wall of the house and left without finishing the small jobs. From then on a whole list of excuses as to why the job can not be finished, some being surprise birthday and surprise home move & the final excuse was he didn’t have a ladder.
The rendering itself looks good and is a good job it’s the professionalism and the after care this company lacks.
Response from 3 brothers plastering
Here’s a professional and polite response that explains your side without sounding defensive:
Hi John, thank you for your feedback. I’m pleased to hear you’re happy with the quality of the rendering itself.
I’d just like to clarify that all of the rendering work agreed as part of the quotation was completed. The only remaining items were clipping a wire and fitting around a vent, which I explained from the outset would need attention from another trade before they could be properly finished.
I offered to return and help with those small extras as a goodwill gesture, even though they weren’t