Very disappointed with the service was told 2/3 weeks to complete the job and never got finished until week 11. No communication most days when they never showed when I made contact it was one excuse after the other. However the bricklayer was very professional the days he was sent to us .An approved license to create a drop kerb wasn't applied for by the 3rd party until I asked for proof.When drive was eventually finished I had to point out a couple of bits that needed sorting only to be told it was cosmetic. Poor service, poor reliability.
Response from A1 Building Services
I am disappointed with this review as I have gone above and beyond for this customer with regards to this job. I do sympathise with them a little due to timeframes and complications which were out of my control. Equally, I have done a really good job for them and not been paid the balance in full still to this day. For their inconvenience, I did deduct £600 off their final bill as I always like to keep my clients happy. We did go back to this job and address the issues that they raised. Unfortunately, there were things out of my control which I believe to be a factor in them leaving the review that they have. They now have the licence that is mentioned in their comments, these can’t be rushed as a third party is responsible for this. For any new clients looking on my profile, I have pictures of my work available on request. I do not believe this review is a true reflection of my work and the overall service that I provide. As you can see, other customers rate my work highly. I hope that myself and the customers can still come to an agreement.