Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

Replacement boiler fitted

Verified Review

Excellent. Very tidy work which was carried out efficiently.

10

Annual boiler service

Verified Review

Friendly and very helpful. Gave us some useful advice.

10

Repair boiler.

Verified Review

The engineer spent two hours battling to repair our 14 year old Central Heating boiler. He tried everything, even contacting the Worcester Bosch help desk, and finally with a small part replaced, it works again! Very impressed with the company from the speed of appointment, the email confirmation, the friendly committed engineer, and, the final outcome!

10

Fitted new shower

Verified Review

The young man called Sam came to fit shower unit. He was done in 1 hr. Such a clean worker and very pleasant person. I would recommend him to anyone wanting a job done . I also needed to get something else done which Phil Hayes came and attended he certainly knew his job . Ac Willard certainly have a good team working for them any work I need doing I will be calling them in

9.25

Replacement shower

Service from start to finish was exceptional. The email and text advising the whereabouts of your engineer is priceless. Engineer (Paul C) was very knowledgeable and communicated his intentions throughout. Once the job was complete, they checked their files and serviced my boiler on the same call, which has saved me time and money. Top job, well done!

10

Boiler service

Verified Review

Very happy with the service

10

Boiler service

Verified Review

Carried out service on boiler. Very satisfactory.

9.5

New valve and pipe fitted to toilet

Verified Review

Once again, Lee did a good job and explained everything well. Thankyou.

10

Replacement shower

Verified Review

Service from start to finish was exceptional. The email and text advising the whereabouts of your engineer is priceless. Engineer (Paul C) was very knowledgeable and communicated his intentions throughout. Once the job was complete, they checked their files and serviced my boiler on the same call, which has saved me time and money. Top job, well done!

4.25

New combi boiler and boiler system installed between 21 to 23 Mar 2018 with comprehensive survey done prior the installation.

Verified Review

Having performed a comprehensive survey, A C Wilgar approved/ accepted the installation of gas pipe route through the porch ceiling. During month Oct and Nov 2018, we noticed water leaking from gas pipe and caused damp/ mould on the ceiling around the area. The leaks still happen as of today with damp/ mould ceiling spreading across the ceiling.The Consumer Rights Act 2015 says that reasonable care and skill must be used while working. In my opinion, they did not use reasonable care and skill when they carried out the work and they have broken their contract with me by refusing to repair the leak during warranty/ guarantee period as a result of the gas pipe fitted through the porch roof/ ceiling. A C Wilgar accepted £4200 from us to fit a new combi boiler and boiler system with 5 years workmanship warranty. When this issue resurface during month Oct 2018, they denied their responsibility, obligation and refused to solve this issue.