Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

Supply + fit new shower cartridge + test

Verified Review

A quick response and successful visit. Problem identified and fixed (+ spare part bought + supplied and fixed). Efficient service. Recommended.

10

Repair of major leak in the toilet system

Very nice man knew his job, explained the problem and how to resolve it, was quick but tidy. Would use him again when needed

8.75

Removal of reinsta illatcoor of toilet commode

Verified Review

No comments given.

8

Ide repaired dripping tap in my kitchen

Ide did a good job, I am very pleased.

9.75

Leak in main water pipe.

Verified Review

Efficient and friendly. Only problem - could not come on first day.

9

Replace faulty machine valve and loosen raised main copper stop cock

Verified Review

Phoned to confirm he would be half an hour late. Performed both job quickly. Was polite and courteous throughout.

9.25

Investigation of noises in central heating system and problems with pressure

Verified Review

Engineer took time to explain and demonstrate what we need to do in future

10

Replacement of toilet flush system

Efficient, unobtrusive explained what had been done and changes in operation

10

Blocked sink

Verified Review

No comments given.

9.25

New valve to shower

Verified Review

The work was fine - but the cost exhorbitant. Was quoted £85 per hour (additional VAT not mentioned , but fair enough) The fitter - re leaking shower - proposed new valve.. There half an hour if that. A friend got the part. The fitter departed to do another job he had been en route to in the first place, quite near me. (I live in Mill Hill. the job was Edgware). The fitter returned and spent 38 minutes fitting the new valve. I was charged full 2 hours for this job (less Age Uk discount) £183.60 inc VAT. When queried was advised it included his travel! Hey? Can't be right.

Score Breakdown

Workmanship

10

Reliability & timekeeping

10

Tidiness

10

Courtesy

7

Reply from Allerco Plumbing and Heating

To all our clients, our charges are explained quite clearly prior to booking our engineers - labour cost, parts & vat. Please bare in mind the VAT CHARGED is collected by HMRC & IS BEYOND our control. Our charges start from the time we arrive at your home - to - the time of departure & up to 1 hour for locating parts / materials on your behalf. No addition charge if we are longer than 1 hour.. Should you require a second or third visit you are charge as stated above.