Andy Austen Kitchens
Services
Customer Reviews
Write a review6.22 /10
Based on 3 reviews over the past 12 months
Quality of work
6.33
Reliability
6
Communication
6.33
Reviews (62)
8.33 Kitchens
Posted 31 December 2025
Kitchen design and fitting
Andy was very knowledgeable and happy to suggest recommendations he thought would fit in with my ideas. His portfolio is extensive - so much choice, and the finished kitchen actually exceeded my expectaions. I had a basic vision but Andy helped me extend that. His attention to detail is evident in his passion for what he does. I would highly recommend Andy for both design and fitting of kitchens.Verified reviewerJob location: BN26RMarie H10 Kitchens
Posted 31 October 2025
Kitchen design and fit
Andy designed and built our kitchen 2yrs ago. It is a beautiful kitchen and everything still works perfectly. Andy is extremely knowledgable about kitchens and products, and anything he doesn't know he researches. He was incredibly flexible and accommodating to our wishes,. He also filled in small spaces with really useful cupboards and built in wine racks rather than boxing them in, like I'm sure many kitchen fitters would have done. But I"m actually writing this review because Andy came back to fix something - that we had broken 3yrs later - which is definitely above and beyond!Verified reviewerJob location: BN10.33 Kitchens
Posted 10 September 2025
Not as good as he thinks
So my experience to others on feedback is completely different. Andy has a lot of experience but he wants to do things his way. He designed the kitchen and at points it felt as if I needed to justify anything I wanted. After 1 full week of work in which Andy tiled 1/2 a floor we parted ways and I had another group come in to complete kitchen to meet deadlines for templating. I wish I had gone to another fitter,I should have taken more notice of red flags generated from my side. I wish I had never used Andy and his merry band of workman. I would never use him again .Verified reviewerJob location: TN399.5 Kitchen Fitters - Installation
Posted 09 September 2024
Fitting a new Wren Kitchen
Very pleased with the outcome of our fitted kitchen. Andy is very knowledgeable in all fields associated with installing a kitchen. In particular he has a strong eye for detail and scores high in not rushing the job, but providing an precision job.Verified reviewerJob location: BN2310 Kitchen Doors - Supply & Installation
Posted 17 June 2024
Fitting new replacement kitchen doors,drawers and side units
The job has turned out beautifully with all the doors fitted correctly and properly lined up Looks like a new kitchenVerified reviewerJob location: BN2610 Bespoke Kitchens - Supply & Installation
Posted 15 April 2024
Kitchen Fitting
Our whole family can't thank Andy enough for the work he did on our kitchen as part of a complete property renovation. Great communication, attention to detail, support for our whole renovation project, reasonable pricing, good selection of kitchens, quality finish - we found a real gem! We were sorry when he finished as he'd become a member of our project team - incredibly supportive and someone we would all recommend and definitely use again.Verified reviewerJob location: TN22
Photos
Company Info
Owner
Mr Andrew Austen
Sole Trader
10 years on Checkatrade
VAT Registered
No
I'm an independent kitchen designer and fitter and offer a true one-stop shop from conception to completion. I personally design, source and install all my projects.
I use the same extensive supply chain as the better quality independent high street showrooms. However, I work from a home office which keeps my overheads lower and enables me to offer good value for money.
I’ve invested over £7000 in industry-leading kitchen design and quotation software. This means that I’m not tied to any particular supplier and enables me to offer this level of choice and quality.
Snippets from past client reviews help explain the service on offer:
• "I can thoroughly recommend Andy as both a thoughtful kitchen designer and a skilled and reliable fitter."
• "By far a superior service to that you would receive from a high street chain, he designs, installs and importantly takes responsibility for everything."
• "As Andy is designing and installing, it all works, as he's looking at both points of view, designer and installer."
Every kitchen is sourced from a variety of compatible & trusted suppliers. This is referred to as the component market within the industry and is best suited to experienced designers & installers.
• Cabinets are built to order in East Sussex in a comprehensive range of sizes and colours.
• Over 1000 handles.
• Doors are sourced from leading European door manufacturers (with the majority made in Italy) Hundreds of styles are available with many available in any colour (inc. Farrow & Ball, Dulux, RAL etc.)
• Over 70 waste bins & recyling systems from 10-80 litres.
• Granite, Quartz, Dekton, Timber, Corian & Laminate worktops.
• A German-made LED lighting system with full remote control and a lifetime warranty.
This trade passed up to 12 Checkatrade vetting checks
Member since May 2016
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