I am a previous client and I have also recommended Mark to friends, some of whom have not been happy with him or his work. In December I asked Mark for help with installing a replacement integrated washing machine, the obvious choice having fitted the original kitchen. He was happy to support. Following periods of radio silence, unsubstantiated delays and woeful excuses, Mark let me down on the morning he was due to come, 6th February, just shy of 2 months since he committed to do the work. He left me with a broken washing machine and a new one with no fitter. Would never use/recommend again.
Response from Arena Installations
I'm very disappointed with poor review. I sourced and negotiated with the supplier on price for new integrated washing machine which included delivery. I arranged a fitting date but unfortunately I injured my knee with osteoarthritis, she was unsympathetic