Brian Hurst Plumbing & Heating

Reviews (675)

• 10

  Central Heating

  Posted 06 February

  He sorts problems out.

  The central heating was working on the top two floors of the house but the ground floor radiators were 'lukewarm'! Brian soon sorted it out so it is now working perfectly. He returned a week later to install a new Franke mixer tap and did an excellent job. I can thoroughly recommend Brian Hurst.
  Job location: TW1
• 10

  Gas Safety Checks - CP12

  Posted 22 January

  fireplace issues

  We called Brian with regards of Fireplace issues. He arrived on time, carried out tests and ensured everything is safe and works properly. Highly recommending his services.
  Verified reviewer

  Job location: KT6
• 3

  Central Heating

  Posted 14 January

  Extremely expensive, no bill, no guarantee, doesn't reply to subsequent messages.

  Easy friendly first impressions. Quotes £60 call out chg irrespective of work carried out or not. Within 5 minutes says it will cost £130. No mention of hrly rate. Job was not big for a fully qualified person like him to take 2 hrs to sort. He drags it on with chitchat (penny dropped after he totalled his chgs). He added the £60 call out to the total bill. Total=(130 for 2 hours + 60 call out plus material = £350) No bill given, job not guaranteed. £350 to cut and replace a 10inch pipe under sink took him 2 hr to fix. Most expensive plumber ever!! No reply to my text before this review.
  
  Verified reviewer

  Job location: TW13

  R

  Monica S

  Response from Brian Hurst Plumbing & Heating

  I am sorry Monica feels like this. With over 650 reviews on Checkatrade the overwhelming majority of jobs i do well. I came out to Monica's house to find a serious flood, i repaired the plumbing. On completion of the job i asked Monica is everything to your liking, she told me yes but the following day she argued about the money, i refunded some of the money so i am surprised by the complaint it was not due to the workmanship and i was given the go ahead to do the work.

• 9.33

  Air Source Heat Pump Installation - ASHP

  Posted 26 September 2025

  Recommendation

  Good Communication skills and reliable.
  Verified reviewer

  Job location: KT1
• 10

  Central Heating

  Posted 25 September 2025

  Would recommend

  Brian replaced our mains stopcock about a year ago and recently also replaced our kitchen tap. Both times he was quick to come over and give me a quote. The work was then carried out at the time we agreed and the quality of the work was good.
  Verified reviewer

  Job location: KT1
• 9.67

  Household Water Treatment

  Posted 03 March 2025

  Supply and replace toilet bowl and cistern.

  Quality, reliability and communication was everything that you would expect from good service.
  Verified reviewer

  Job location: TW13