Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

New Kitchen door

Verified Review

Dave came and did a quote and turned up when he said he would which means a lot theses days! He came on time the day he was fitting the new door. Everyone was very polite and the door was fitted and I am pleased with it.

10

Fall cladding around mobile home, porch erected and guttering done.

Verified Review

This company was professional, listened to what are needs were gave us 101% service

10

Dormer window replacement inc frame and fascias

Verified Review

Exemplary product and service. Professional, courteous and punctual. A seamless team of craftsmen with an eye for detail. Very competative.

4.75

Solid conservatory roof with velux windows

Verified Review

Bad management communication and customer service. Inexperienced staff. Lack of knowledge of some aspects of the installation.

Score Breakdown

Workmanship

4

Reliability & timekeeping

3

Tidiness

2

Courtesy

10

Reply from Britestyle Limited

Shortly before the date we were due to start work, I had an accident and broke my back and had to have surgery on my shoulder. Despite this we stuck to the start date, not wanting to let the customer down. He was made aware of my situation and all aspects of the installation and despite my injuries, I made several visits to site to ensure all was well. We had experienced fitters on site at all times. Unfortunately, the customer had a problem that two of my staff were in their twenties and although one of them had worked for me for eight years, he felt that they couldn’t know what they were doing. He made the fitters feel extremely uncomfortable, continually staring and questioning them. He gave a score of just 2 for tidiness even though the entire conservatory was covered by dust sheets at all times and cleared completely, 3 for reliability even though we did not deviate from the installation date promised and turned up when required and 4 for workmanship which seems very odd considering he paid in full within a few days of our finishing the work and tipped the fitters £20 each!

10

Eight new windows fitted

Verified Review

Excellent job done would recommend them for any form Double Glazed new windows, very tidy workers ,and pleasant lads.

10

To fit two bay windows, triple glazed

Verified Review

Amazing service from initial quote and discussion to fitting new windows. Plus fitted new hinges and handles to other windows. Thanks Dave and team

10

New Conservatory

Verified Review

After contacting numerous companies in Eastbourne, we thought we wouldn't be able to afford a Conservatory on our new home. While out driving I saw a brightstyle van, so I gave them a call as my last chance. I'm so glad I did !!! We now have exactly what we wanted a 3mtr x 5mtr Beautiful Conservatory. Dave and his team were professional and respectful of our property at all times. Nothing is to much trouble for him. He was easy to contact throughout the build. The best thing was the Quality for a great price. We can highly recommend his company. Thanks Dave

10

Replace of window and rotted dormer frame

Flawless A Seamless, professional, thorough and courteous team of friendly craftsmen. I can’t recommend highly enough

10

New double glazing units

Verified Review

First class job, clean, efficient price as quoted.

10

New windows,patio doors,porch and front door

Verified Review

We would highly recommend this company,they fit a first class product efficiently and clear up very well after the job extreemly happy customers!