Craig attended our home to fix a small inactive leak in the downstairs bathroom. The next morning we came down to find the cloakroom flooded. Craig came out quickly to stop the leak but didnt respond to whatsapp messages after this. After calling our insurance we found that his actions may have caused the flooding in the first place although this is not he said. This has caused thousands of pounds worth of damage to our home and means we are living with industrial dryers and bare concrete floors for Christmas.
Response from C E Bees Plumbing
Not the case at all. I have photos of a visual inspection. Which were shared with the client in question from my first visit to look for the leak. No pipework was touched so j can't see how I caused this leak?
I came to repair the leak when called out, I then shared all photos I'd previously taken so they could call there insurance company.
WhatsApp after were about installing and new cloakroom basin and nothing to do with the leak