Compass Water Softeners Limited Logo

Compass Water Softeners Limited

Tilehurst, Reading, Berkshire
+Approved member since 2012

Services and skills

  • Household Water Treatment

    3 skills


    Water Filters

    Water Softeners

  • Services

    3 services

    • Domestic Work
    • Commercial Work
    • Free Estimates

Customer reviews

Overall ratingin last 12 months

9.95Write a review
  • Workmanship10 out of 10
  • Tidiness10 out of 10
  • Reliability9.80 out of 10
  • Courtesy10 out of 10
Write a review

328 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Replacement and installation of a new water softener

    10Verified Review

    Martin Perrin at Compass, was extremely helpful in advising on the available softeners. Martin was punctual and efficient with installing the softener, he kept everything clean, he tested and then checked we were happy with everything before he left. I would recommend Martin Perrin @ Compass.

    Location: RG27
  • Supply & fit new water softener.

    10Verified Review

    Very helpful advice, competitive supply and installation of new water softener. Martin is a pleasure to have around, works efficiently and very tidily. Would highly recommend him.

    Location: RG4
  • Replace water softener

    10Verified Review

    Martin answered the phone quickly, promised to call back when he wasn't driving and did so within 30 minutes. He set a time to come to my property and kept me fully in the loop even though he was running only a little late. He diagnosed the problem and gave me a date the following week when he could return to fit a new softener. This he did and he was very personable, prompt, tidy and professional. I have no hesitation in recommending him without reservation.

    Location: RG4
  • Supply and fit water softener

    9.5Verified Review

    Martin has been absolutely brilliant the whole way through the job of supplying and fitting a water softener into our new kitchen, which had to be done in stages due to the nature of our renovations. He made a number of visits over several months, and explained everything very clearly. He installed ALL the new under-sink pipework (not just for the softener) and it is incredibly neat and tidy, taking up minimal space in the cupboard, so he is clearly a very skilled plumber, as well as being very pleasant and personable. The softener itself has just been installed and we are delighted with the result.

    Location: RG41
  • Water softener installation

    10Verified Review

    Martin gave a great service. Easy to deal with, listened to our requirements and gave us suitable options to choose from. Straightforward pricing with no hidden surprises. Made excellent use of the space available in our modest kitchen to install the water softener in such a way as to lose an absolute minimum of otherwise useful space. Re-plumbing and installation were carried out to high standard. I would highly recommend Compass Water Softeners!

    Location: RG31
  • Serviced water softener and put new ball valve in loft.


    Excellent communication. He arrived promptly on the time agreed. He respected our property by covering carpets in the areas where he was working. Service was carried out with no problem at all. The price was very reasonable. Highly recommended.

    Location: RG5

Company profile

  • OwnerLisa & Martin Perrin
  • Member Since2012
  • Public Liability InsuranceSelf-Certified
  • AccreditationsChecked
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 765471994
  • Company typeLtd Company

Company info

I’m Martin Perrin, and together with Lisa, my wife, we are Compass Water Softeners.

Professionally qualified as a plumber, I specialize in Water Softeners and have 20 years experience. I have installed in excess of 3000 softeners, both domestic and commercial, as well as servicing and upgrading existing machines. In addition Compass Water Softeners can provide you with all your salt requirements.

Compass Water Softeners is based in Reading, central to the Thames Valley, and we serve Berkshire and all surrounding counties.

Contact details

Accreditations and awards

City and Guilds

City and Guilds