Croft Preservation Ltd
Poole, Dorset
Checkatrade member since 201410
Customer Reviews
Write a review8.56 /10
Based on 3 reviews over the past 12 months
Quality of work
9.5
Reliability
9.5
Reviews (206)
1 Woodworm survey and treatment
Posted 14 October 2024
I was told on the survey that the cost of the woodworm treatment would be no more than £1000 (including tax). The final price quoted (almost 3 weeks later) was £1200, at the top end of the range amongst competitors. When I emailed saying this was too expensive I was not engaged with, just sent a bill for £144 for the survey (which lasted less than 10 minutes). Croft then explained this was because they had to move insulation in the loft to treat the woodworm. This is not exactly a surprise when treating woodworm in a loft. I could only choose an overpriced service or a very expensive surveyVerified reviewerJob location: SP4Response from Croft Preservation Ltd
The initial survey fee is always agreed prior to our visit. A verbal price was given on site then additional works were requested, hence price increase. Reply was made to customers email, Client missed and then acknowledged this.
9 Damp proofing
Posted 04 July 2024
Extremely satisfied with the quality of the work conducted.Verified reviewerJob location: BH2010 Clearing of Cavities and Installation of Passive Vapour Vent
Posted 29 May 2024
Tony and Scott arrived on time. The work was carried out to a very high standard. I would highly recommend this company. Thank you again.Verified reviewerJob location: BH2210 Damp treatment
Posted 04 April 2024
From the damp survey to completion of the job, Croft showed competence and caring. What in the past was a really messy intrusive job was completed with very little disruption to my household. The debris was cleaned up immediately and kept the dust to a minimum. I will definitely use Croft again and recommend them othersVerified reviewerJob location: BH710 Rising Damp in Conservatory
Posted 17 January 2024
Excellent job. Very tidy and extremely pleased with the resultsVerified reviewerJob location: BH213.5 Damp proofing
Posted 14 January 2024
We had walls damp proof and within a year of this being done, the damp was still bad in fact, worse. Trying to get them to come out and do the work was challenging and finally the boss came out and agreed to the work. When they came out, they left us with wallpaper on another wall damaged and needed to be replaced. I was left with a leaking radiator and even though they did fix this problem, it had lifted my floorboards and I have not been can offered any compensation. I also need to plaster the wall that they’ve done as it’s uneven. I have sent emails but I have had no response.Verified reviewerJob location: DT11
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Company Info
Owner
Mr Barry James Trickett
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 619540534
We are a local, family run company with local families, homes and communities at our heart. Our services include building and refurbishment works, extensions and reconfigurations, damp proofing and timber treatments but most importantly, taking care of you and your home.
Established in 1985, we have successfully developed an excellent reputation delivering building, construction and property preservation works for almost 30 years throughout Dorset and the South West. We deliver works in both private, domestic and commercial industry sectors. Our client portfolio includes private individuals and families, letting agencies, surveyors and architects, schools and hotels, Local Authorities and Registered Social Landlords.
We appreciate the need to be flexible in our approach to working in a variety of environments and a variety of clients. As such, we tailor our service to the needs and requirements of each individual customer or Client. Our technical teams are qualified and trained to deliver work of the highest standard while not diminishing the need for excellent customer service and critically safeguarding the welfare of our employees and customers at all times.
Our customers always come first – it's as simple as that and it's what we do best.
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Member since 2014
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