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Croft Preservation Ltd

8.56/10

Poole, Dorset

Checkatrade member since 2014
10

Customer Reviews

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8.56 /10

Based on 3 reviews over the past 12 months

Quality of work

9.5

Reliability

9.5

Reviews (206)

  • 1

    Woodworm survey and treatment

    Posted 14 October 2024

    I was told on the survey that the cost of the woodworm treatment would be no more than £1000 (including tax). The final price quoted (almost 3 weeks later) was £1200, at the top end of the range amongst competitors. When I emailed saying this was too expensive I was not engaged with, just sent a bill for £144 for the survey (which lasted less than 10 minutes). Croft then explained this was because they had to move insulation in the loft to treat the woodworm. This is not exactly a surprise when treating woodworm in a loft. I could only choose an overpriced service or a very expensive survey
    Verified reviewer
    Job location: SP4

    Response from Croft Preservation Ltd

    The initial survey fee is always agreed prior to our visit. A verbal price was given on site then additional works were requested, hence price increase. Reply was made to customers email, Client missed and then acknowledged this.

  • 9

    Damp proofing

    Posted 04 July 2024

    Extremely satisfied with the quality of the work conducted.
    Verified reviewer
    Job location: BH20
  • 10

    Clearing of Cavities and Installation of Passive Vapour Vent

    Posted 29 May 2024

    Tony and Scott arrived on time. The work was carried out to a very high standard. I would highly recommend this company. Thank you again.
    Verified reviewer
    Job location: BH22
  • 10

    Damp treatment

    Posted 04 April 2024

    From the damp survey to completion of the job, Croft showed competence and caring. What in the past was a really messy intrusive job was completed with very little disruption to my household. The debris was cleaned up immediately and kept the dust to a minimum. I will definitely use Croft again and recommend them others
    Verified reviewer
    Job location: BH7
  • 10

    Rising Damp in Conservatory

    Posted 17 January 2024

    Excellent job. Very tidy and extremely pleased with the results
    Verified reviewer
    Job location: BH21
  • 3.5

    Damp proofing

    Posted 14 January 2024

    We had walls damp proof and within a year of this being done, the damp was still bad in fact, worse. Trying to get them to come out and do the work was challenging and finally the boss came out and agreed to the work. When they came out, they left us with wallpaper on another wall damaged and needed to be replaced. I was left with a leaking radiator and even though they did fix this problem, it had lifted my floorboards and I have not been can offered any compensation. I also need to plaster the wall that they’ve done as it’s uneven. I have sent emails but I have had no response.
    Verified reviewer
    Job location: DT11

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Company Info

Owner

Mr Barry James Trickett

Ltd Company

11 years on Checkatrade

VAT Registered

Yes: 619540534

Domestic WorkCommercial WorkCards AcceptedInsurance Work Undertaken

We are a local, family run company with local families, homes and communities at our heart. Our services include building and refurbishment works, extensions and reconfigurations, damp proofing and timber treatments but most importantly, taking care of you and your home.

Established in 1985, we have successfully developed an excellent reputation delivering building, construction and property preservation works for almost 30 years throughout Dorset and the South West. We deliver works in both private, domestic and commercial industry sectors. Our client portfolio includes private individuals and families, letting agencies, surveyors and architects, schools and hotels, Local Authorities and Registered Social Landlords.

We appreciate the need to be flexible in our approach to working in a variety of environments and a variety of clients. As such, we tailor our service to the needs and requirements of each individual customer or Client. Our technical teams are qualified and trained to deliver work of the highest standard while not diminishing the need for excellent customer service and critically safeguarding the welfare of our employees and customers at all times.

Our customers always come first – it's as simple as that and it's what we do best.

This trade passed up to 12 Checkatrade vetting checks

Member since 2014

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