Checkatrade

Customer Reviews

Reviews (New to Old)Reviews (New to Old)
10

Unblocking of drain

Verified Review

Spencer arrived at the agreed time and was tidy, efficient and priced as per quote. I would definitely recommend and use again if required. Great service

10

Emergency clearance of blocked main drains

Verified Review

Spencer arrived very promptly following my phonecall, and rapidly sorted out the problem, cleaning up thoroughly at the end of the job. He also charged a very fair price. It made what could have been a nightmare Friday afternoon/weekend very much better!

10

External Drain Blockage

Verified Review

Drain masters were fantastic - my external drain was blocked, so was eager for a fast resolution. On calling I was given 2 quotes depending on what the work that was actually required. They turned up a little after an hour of calling, sorted the blockage, made sure water flowed without issue, then cleaned the area. Very professional, and accept card as form of payment! Would definitely recommend

10

Help identify smell, clean drains and install a plug

Verified Review

Called Spencer and his team because of the reviews from previous customers and was not disappointed. They were in the area and arrived within 20 mins of my call. Quickly identified the problem (dead rat!), took measures to stop more rats (installed plug) and cleaned out the drains that were getting blocked. All prices were as communicated. Very professional and polite and talked me through issues and what they were doing to resolve them. Very pleased with their work and would highly recommend.

10

Brief drain inspection

Verified Review

Spencer came to investigate a suspected drain issue....he assessed the property and confirmed there was no issue with drain and the structural situation with the property lay elsewhere.... spencer was very helpful and kindly did not charge for his time or a call out fee. So refreshing to find someone who is willing to give of their time without charging the earth!!

10

Blocked Toilet

Verified Review

Our toilets were backing up. I called Drain Master and they booked us in for that same afternoon. They found the problem and solved it within 2 hours. He was very knowledgeable and clearly had many years of experience. Great company, and I think what every plumbing firm should aspire to be.

10

Blocked drains

Verified Review

Emergency call out and Spencer managed to fit us in despite the pre Christmas rush.Excellent service and communication about the call out from a friendly team who despite the nature of the work was undertaken in a very clean and tidy way.Would certainly recommend these guys.

10

Unblock drain

Verified Review

Great service quick and reliable

10

Cleared blocked drainpipe

Verified Review

Excellent job. Efficiently cleared a badly blocked drain.

10

Unblocked and jet washed drains

Verified Review

Arrived on time, went straight to work and tackled it promptly. Price was what was quoted so all good!