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Drain Rescue Ltd

9.92/10

EASTLEIGH

Checkatrade member since May 2016
5

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Customer Reviews

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9.92 /10

Based on 13 reviews over the past 12 months

Quality of work

9.92

Reliability

9.92

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Drain Rescue receives high praise for their promptness, efficiency, and friendly service, with customers frequently highlighting their clear communication and thorough work. Many reviewers also appreciate the company's ability to quickly identify and resolve drainage issues, often recommending them for their professionalism and reasonable prices.

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Reviews (607)

  • 10

    Pre-purchase CCTV drain survey

    Posted 25 June

    We requested a CCTV drain survey for a house we are purchasing. Drain Rescue were quick to respond to our enquiry and were able to book a visit within a few days. The reports had been sent to us within a week and were very thorough. Excellent communication, would 100% recommend this company.
    Verified reviewer
    Job location: SO23
  • 10

    Unblock drain at short notice

    Posted 16 June

    Quick to contact us regarding the problem. Came next day, Good communication throughout the job, informing us about progress and costs. Very friendly and professional. Highly recommend.
    Verified reviewer
    Job location: SO50
  • 10

    Inspection and clearance of two soil pipes.

    Posted 12 February

    Excellent dialogue throughout. Full transparency of the work and costs at all times. No sales of unnecessary work. Highly competent, good service and value for money. Would definitely use again.
    Verified reviewer
    Job location: PO15
  • 10

    Blocked drain

    Posted 12 February

    Doug was extremely responsive. He answered the call at my first attempt and was at the property within 3 hours as promised. He explained what he was doing throughout and cleared the blockage promptly. He also put a camera down the drain to establish a cause of the blockage. In doing so, this confirmed that there was not structural fault with the private drain but highlighted some potential causes in the public main (which is the responsibility of SW). Overall, very pleased (and impressed) with the level of service. Would happily recommend.
    Verified reviewer
    Job location: SO22
  • 10

    Blocked Drain

    Posted 30 October 2024

    I rang Doug from Drain Rescue who came out the same day to look at a problem in my property. After doing some investigation work it turned out to be a blockage in the the waste soil pipe which he soon discovered and unblocked the pipe which was on the second floor. I have used Doug before and would not hesitate in using again….. always very friendly and efficient and offers a good service.
    Verified reviewer
    Job location: SO19
  • 10

    Unblocking a kitchen drain

    Posted 14 October 2024

    After being unable to unblock a kitchen drain, Del came out to help. Fantastic service, quick, courteous and clean. Very impressive and would highly recommend.
    Verified reviewer
    Job location: SO17

Photos

James - CCTV drain survey
James pumping up a patch liner
Doug+63

Company Info

Owner

Mr Doug Burness

Ltd Company

9 years on Checkatrade

VAT Registered

Yes: 275 5483 70

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken24 Hour Call-outCards Accepted

We are a family run, local business with over 15 years' experience, always putting the customer first by ensuring a friendly, affordable, professional, complete, and safe service.

Whatever your drainage problem our expert team are available to help all year round!

  • We have over a 100-mile radius of service area, so never hesitate to call.
  • We accept all major debit/credit cards.
  • We are fully equipped with a High-Pressure Water Jet and CCTV Camera for all your drainage problems.
  • No call out charge - CCTV surveys - drain repairs - 24/7 emergency drain unblocks all year round.

Our services include:

  • High pressure jet drain & sewer clearance
  • 24-hour drain clearance
  • CCTV surveys for drains
  • Drain installation
  • Waste water treatment
  • Drain and sewer installation & maintenance of sewage pumps
  • Drain repair and reline
  • Drainage investigation
  • Rodent investigations
  • Pitch fibre re-round and line
  • Sink waste unblocks
  • Toilet unblocks
  • Bath and shower unblock
  • Gully installation
  • Root cut and CCTV
  • Aco drain installation
  • Blocked rainwater downpipe investigation

Check out our social media:

  • Instagram: @drain_rescue
  • Facebook: @DrainRescueLtd
  • Website - https://www.drain-rescue.com

Accreditations and awards

National Association of Drainage Contactors
National Association of Drainage Contactors

This trade passed up to 12 Checkatrade vetting checks

Member since 2016

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Public Liability Insurance

  • Director checks

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