Very professional, efficient and easy Company to work with
The two engineers who replaced my external boiler in what were atrocious weather conditions were a credit to the company.
ECS managed to solve a boiler leak problem that had gone on intermittently for 5 years that no other company had been able to solve. Professional, helpful and very polite. Fantastic job - thank you.
I am delighted we instructed ECS to install our new air source heat pump and oil boiler. They provided a clear quote very quickly after undertaking a very professional assessment of everything that needed to be done. The aftercare is excellent and our new system was up and running on time with the minimum of disruption. The team is extremely tidy with all aspects of the work carried out and I would certainly use again for any future work and be delighted to recommend to other customers.
The engineer was efficient, professional and courteous. Very much appreciated his help in fixing the problem and so quickly and efficiently.
Very professional, helpful and effective service - would highly recommend Alex Gray
The Engineer Tom Litton was first class and both very knowledgeable and charming. An expensive job, but it was completed as expected and there was a lot of time needed with emptying of water tank and collecting a new part.
First visit was diagnostic, second visit was return with required part. It’s true I guess had the van carried the part I need, it may have only needed one visit, but ECS by far outweigh the service I’ve had anywhere else , in particular the admin staff recognise and deal accordingly with an urgent problem. They seem to demonstrate the most important characteristic when running a service business, that is. CARE! I speak as a retired builder with a lifetimes experience of the trade.
Prompt efficient and knowledgeable service with an excellent post service report emailed through the same day. Very impressed with the service provided.
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